Firebirds Wood Fired Grill - Plano

Firebirds Wood Fired Grill - Plano​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. C

   Cathy

   ダラス・フォートワース評価・口コミ (14)

   5.0

   1日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Firebirds is consistently good food and excellent service. The New York strip steak is better than Eddie V's, which is right next door, for a much more affordable price. We find the prices to be extremely reasonable and consider this our go-to restaurant when we want a healthy meal without the over-the-top prices. The service is also top-notch. We have eaten at Firebirds more than 20 times and the service is always good. It is best to make a reservation, just to ensure you get the table of your liking. The patio is a pleasant option.
   

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2. J

   Joe

   ダラス・フォートワース評価・口コミ (7)

   4.0

   2日前にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 2
   4. 雰囲気 4

   The food and drinks were very good. There were 6 of us. We like to eat together. We did not get our food at the same time. Kind of hard to eat when someone at you table doesn’t get their order. We were told the server had not entered the orders properly. The two messed up orders came when everyone else was about finished. Another dinner had to be sent back because the steak was well done and not medium rare. Manager did come and take care of things. Worth another try as food and drinks were good.
   

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3. LB

   LeslieB VIP

   ダラス・フォートワース評価・口コミ (10)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   we had a super nice attentive waiter and the food was great - ribs and Caesar salad were plentiful
   

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4. A

   Anne VIP

   アトランタ評価・口コミ (81)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We have dined here several times And always have a wonderful meal. Lunch was delicious and Sam was an excellent waiter. Although it was a beautiful day, we chose to eat indoors and it was delightful. Definitely plan to return soon!
   

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5. OT

   OpenTable ダイナー

   ダラス・フォートワース評価・口コミ (2)

   5.0

   5日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   A great place, with great atmosphere! The service and food were excellent!
   

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6. V

   Victoria

   ダラス・フォートワース評価・口コミ (1)

   5.0

   5日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Greeted and seated immediately. Attentive staff. Fresh hot food and refreshing cold drink. Tasty one of a kind taste. No long wait. Knowledgable of their own promos.
   

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7. OT

   OpenTable ダイナー

   ダラス・フォートワース評価・口コミ (1)

   1.0

   7日前にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Let me start with we have been here once before and enjoyed our prior experience. On our most recent visit it was awful and do not plan to ever return. We were seated at a small two person table. The waiter was slow and we hardly saw him. We had to flag others down to go locate him. Our dishes weren’t picked up when we were done (after appetizers, etc.). To the point in which we basically had them hanging off our small table because we were out of room. Keep in mind we could look past the above as it was a Saturday night. Then comes the part we were really disappointed. My wife ordered a filet cooked medium (pink center). When she cut into her steak, it was raw and I mean raw (purple and cold). We had to ask the hostess who was hanging out to go track our waiter down after a few moments hoping he would check on us but that was wishful thinking. The waiter apologized but requested my wife keep her baked potato and use the ketchup plate to scrap it into before taking the steak back to the kitchen. A few minutes later the manager returned and placed a plate in front of my wife and said here you go it’s fixed. IT WAS THE SAME EXACT STEAK they originally served her (she had butterflied it to show them how raw it was in the middle and had cut a piece off the end, and the bacon still hanging on all mangled at this point). We were shocked to say the least, the manager left. So my wife who was hungry cut into it and yet nothing had changed with level of rawness from prior. We asked for our waiter to please get the manager, we just wanted our check so we could leave. The manager then comes over with a new steak in a to-go box (we didn’t ask for that). We thanked him but declined it. Trust was already lost at this point. It is very unfortunate on how this was handled and then on top of that the poor level of service overall. We don’t intend on ever return which is unfortunate.
   

   Firebirds Wood Fired Grill - Plano5日前に返信済み

   We appreciate you taking the time to share your experience. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.
   

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8. OT

   OpenTable ダイナー

   ダラス・フォートワース評価・口コミ (3)

   2.0

   7日前にご来店

   1. 総合評価 2
   2. 料理 4
   3. サービス 2
   4. 雰囲気 1

   Great food! Horrible atmosphere for a restaurant taking reservations and having a dress code. Very disappointed, we will not return
   

   Firebirds Wood Fired Grill - Plano4日前に返信済み

   Thank you so much for sharing your review. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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9. OT

   OpenTable ダイナー

   ヒューストン評価・口コミ (1)

   2.0

   7日前にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 2
   4. 雰囲気 3

   Our waiter was great. But the food took a very long time to come out. Reservations were at 6:30 and we didn’t eat until 8. We didn’t order any appetizers either. Waited an hour or more for our food. Simple dinner steak and baked potato for a party of two. And it was extremely salty!!
   

   Firebirds Wood Fired Grill - Plano5日前に返信済み

   We appreciate you taking the time to share your experience. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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10. H

    Herb VIP

    ニューヨーク評価・口コミ (11)

    5.0

    2025年3月5日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Great job for our group of 10. Service was great and large menu for lunch!
    

    Firebirds Wood Fired Grill - Plano4日前に返信済み

    Hi Herb, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
    

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