Firebirds Wood Fired Grill - Southaven

Firebirds Wood Fired Grill - Southaven​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. S

   Suzette

   沿岸ジョージア評価・口コミ (6)

   2.0

   1日前にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 3
   4. 雰囲気 3

   My guest had to send the burger back twice. She was asked how she wanted it cooked .. medium, well, or well done. She asked for medium, which normally is a pink center. Her burger came back rare! We showed our waitress and she agreed it wasn’t medium & took it back to have it prepared properly. Someone from the kitchen brought her another burger and it to was rare with a very red center actually dripping blood when she picked it up! We asked the waitress not to charge us for her burger, she took it back to the kitchen & the person from the kitchen came back and said they would make another & put it in a to go container for her to eat at home later. They did take the burger off our bill. I don’t know if the 3rd one was right or not as I haven’t spoken to her post lunch. At least if it was still rare she could finish cooking it herself at home. My grilled chicken sandwich was eatable and good, so glad I didn’t order the burger!
   

   Firebirds Wood Fired Grill - Southaven本日返信済み

   Thank you so much for sharing your review, Suzette. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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2. J

   Jordan

   メンフィス評価・口コミ (5)

   5.0

   2日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I love firebirds I have had some amazing experiences so far since this location open I’m very pleased and I’ll be coming back more the drinks are good the food is amazing! 😍🤌🏾
   

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3. K

   Kenyatta

   ミシシッピ州評価・口コミ (2)

   2.0

   4日前にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 3
   4. 雰囲気 4

   The environment and experience was nice, however the food was not good at all. I recently had a party of 10 and when all our food arrived it was cold… and i ordered the surf and turf and the waiter didn’t bring my food until 20 minutes after everyone had already ate because the kitchen “lost” my food. Overall, i will not be returning back.
   

   Firebirds Wood Fired Grill - Southaven1日前に返信済み

   We appreciate you taking the time to share your experience, Kenyatta. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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4. B

   Bill

   ミシシッピ州評価・口コミ (7)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Excellent service from EVERYONE , all the time ! Servers and managers are always friendly , and treat my wife and I like family. Server got a 35% tip, and if you can't tip AT LEAST 25%, Don't eat at ANY restaurants .
   

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5. d

   david

   サンフランシスコ・ベイ周辺評価・口コミ (2)

   4.0

   2025年3月11日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 3

   The greeter wasn’t terribly friendly. Had a reservation, arrived about 5 min early and had to wait 10 min. Server was very sweet and did a good job. Could’ve been a bit more attentive to our drinks but overall she did fine. Food was great! Cooked to perfection, and was very flavorful. My daughter had the three course special with a salad, sirloin, and dessert. It was her birthday and she was quite pleased. I had the salmon entree with steamed veggies and baked potato and it was outstanding.
   

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6. B

   Bill

   ミシシッピ州評価・口コミ (7)

   5.0

   2025年3月10日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Excellent, As always. Good prices and GREAT food !! 31% Tip
   

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7. OT

   OpenTable ダイナー

   メンフィス評価・口コミ (1)

   2.0

   2025年3月9日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 3
   4. 雰囲気 3

   Waitress verry nice. Food was not good at all. My Colorado chicken salad had hard pieces of chicken in it. Hamburger was raw when asked for it to be medium. Deviled eggs had no flavor bacon on top not cooked. Water glasses dirty.
   

   Firebirds Wood Fired Grill - Southaven6日前に返信済み

   We appreciate you taking the time to share your experience. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.
   

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8. S

   Sheila

   タンパ・ウエストセントラルフロリダ評価・口コミ (2)

   5.0

   2025年3月9日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Was seated immediately, had reservations. Server was attentive . Food was good
   

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9. V

   Valerie

   ミシシッピ州評価・口コミ (1)

   5.0

   2025年3月9日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Waited a little while for our reservation Food was great and service too
   

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10. M

    Morgan

    メンフィス評価・口コミ (2)

    5.0

    2025年3月8日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 3

    Friendly service! Fillet was very good, perfectly cooked! Lobster spinach queso was fantastic! Will be dining here again!
    

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