FireFin Grill

FireFin Grill​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. A

   Alex

   ウェストパームビーチ評価・口コミ (1)

   5.0

   2025年3月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   FireFin Grill offers a fantastic dining experience with fresh sushi, amazing drinks, and a cozy ambiance. A perfect spot to relax and enjoy great food. Highly recommended!
   

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2. L

   Lisa VIP

   Detroit評価・口コミ (12)

   1.0

   2025年3月5日にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 3
   4. 雰囲気 2

   There was no one in the restaurant when we arrived, that should have been a sign to turn around and leave. Food mediocre at best, had to send a tomahawk steak back twice to get it cooked right as it was raw both times. We were ready to leave when the steak finally came back. On way out, noticed food under barstools, employees sitting around in their phones. No drinks and spent over $300 for four people, such a disappointment!
   

   FireFin Grill2025年3月5日に返信済み

   We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the level of service or quality we strive for, and we sincerely regret that we let you down. Your concerns about the food, service, and cleanliness will be addressed with our team immediately. We’d love the chance to make things right—please reach out to us so we can personally follow up. We hope to have the opportunity to provide you with the exceptional experience you deserve.
   

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3. L

   Lawrence VIP

   ボルチモア・メリーランド州評価・口コミ (5)

   5.0

   2025年3月4日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our experience was fantastic! My wife and I enjoyed a great meal and had the pleasure of meeting the relatively new executive chef, Chris. We were both happy to find out we ordered the dishes he would have recommended: Chilean Sea Bass Oscar and Frutti Del Mar. Both were fantastic with generous portions. We finished with the Tiramisu, which finished off the meal just right. Highly recommend you eat here if you visit Sanger Island!!!
   

   FireFin Grill2025年3月5日に返信済み

   Thank you so much Lawrence for your wonderful review! We’re thrilled to hear that you enjoyed your visit at Firefin, we are looking forward to having you again!
   

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4. MA

   MichaelA VIP

   ヒューストン評価・口コミ (7)

   1.0

   2025年3月1日にご来店

   1. 総合評価 1
   2. 料理 4
   3. サービス 1
   4. 雰囲気 3

   We ordered 4 starters and 1 was brought out out quickly and the remaining three were brought out 10 minutes later. 3 entrees were brought out but the 4th did not come out until 15 minutes later. There was only a brief apology offered for the delay. I have eaten in a lot of restaurants in the country and I am aware of the challenges the hospitality industry faces. I am sure that there are numerous explanations for what happened but none were offered nor was the issue suitably addressed. Bad service trumps excellent food every time. I will not return to this establishment nor would I recommend it.
   

   FireFin Grill2025年3月5日に返信済み

   We sincerely apologize for the delay in your dining experience. Providing exceptional service is our top priority, and we regret that we fell short during your visit. While we understand the challenges in hospitality, we also recognize that timely communication and resolution are key, and we apologize for not addressing the issue to your satisfaction.
   

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5. d

   diane

   オースティン評価・口コミ (9)

   4.0

   2025年2月28日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 1
   4. 雰囲気 4

   Excellent food and ambiance! The champagne brie oysters were a huge hit. We had a table outside overlooking the marina which was very nice.
   

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6. E

   Edward VIP

   ニューヨーク評価・口コミ (31)

   2.0

   2025年2月28日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 4
   4. 雰囲気 4

   Great location and ambiance, too bad both the lobster tails and the shrimp in the seafood tower were frozen and thawed, making them tough and chewy, and unevenly cooked. How do you even get frozen seafood IN FLORIDA?
   

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7. D

   Debbie

   ボストン評価・口コミ (9)

   1.0

   2025年2月28日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 3
   4. 雰囲気 3

   Food was extremely mediocre. Would not return No handcrafted cocktails. Margarita just ok. My husband’s grouper just ok. Best part was French fries!
   

   FireFin Grill2025年3月5日に返信済み

   We’re sorry to hear that your experience didn’t meet expectations. We strive to offer exceptional food and drinks, and we regret that we fell short. Your feedback is invaluable, and we’ll be sharing it with our team to improve. We’d love the chance to make it up to you—please reach out so we can make things right!
   

   1​人がこの情報が役に立ったと言っています

8. m

   marty

   ニューヨーク評価・口コミ (10)

   4.0

   2025年2月27日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 5
   4. 雰囲気 2

   Super generous size portions of very tasty food. Extensive varied menu
   

   FireFin Grill2025年3月5日に返信済み

   Thank-you for your feedback!
   

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9. J

   Jasmine

   ウェストパームビーチ評価・口コミ (1)

   5.0

   2025年2月24日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   It’s always a pleasure having dinner at Firefin. Loved it. Loved the ambiance, the vibe, food & management. 10/10
   

   FireFin Grill2025年3月5日に返信済み

   Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your visit at Firefin, we are looking forward to having you again!
   

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10. N

    Nick

    ウェストパームビーチ評価・口コミ (1)

    5.0

    2025年2月22日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Firefin offers an exceptional dining experience with a warm and inviting ambience that sets the perfect mood. The food is absolutely amazing, and the staff’s humble and attentive service makes every visit truly memorable.
    

    FireFin Grill2025年3月5日に返信済み

    Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your visit at Firefin, we are looking forward to having you again!
    

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