A
Aidan
オーランド・セントラルフロリダ東評価・口コミ (7)
- 総合評価 1
- 料理 1
- サービス 1
- 雰囲気 1
Turned up to an "endless" raclette night - except they had run out of cheese and was no longer "endless", but was, rather, restricted to two scrapes each!!! ! It was only 7.30pm. However, rather than offer us a discount, they still wanted the full price. What a load of crock - they have no idea about customer service. I will never go back, and I will tell my friends the same. Sort of place that goes bust in a month then bleats about customers not coming in.
First Draft Bar & Kitchen2024年12月13日に返信済みHi Aidan. I'm so sorry you had such a negative experience. You are absolutely right that the 7th December was a nightmare night for us, where we almost ran out of cheese, and everything went wrong. We thought we had offered significant discounts to anyone who didn't get at least three full servings of cheese, but if that didn't happen for you, I'm truly sorry. I have contacted you on a different platform and not heard back, but will try privately here too. We won't be running out of cheese again any time soon, and hopefully we can learn from our mistakes and get this pop up back to what it should be. But sincere apologies again.