CM
CrystalM
ロサンゼルス評価・口コミ (4)
- 総合評価 3
- 料理 3
- サービス 2
- 雰囲気 4
We had dinner reservations on a Wednesday night for my mom’s birthday. We were a party of 5 (4 adults and 1 toddler). We were seated in an awkward place, but then again the entire restaurant had an awkward layout. It just felt like one big room with tables everywhere. There wasn’t really an organization of the tables, and everything was very crammed. We got seated at a round table near the buffet. Waiters and customers were constantly bumping into the back of our chairs due to lack of walking room between tables. We all purchased the Churrasco experience. The meats were good, but I felt that our table was rarely approached compared to other tables. Again, I blame the layout of the restaurant. Our waiter was very nice but only stopped by at the beginning and at the end of the meal, we had to flag down other staff to get refills and extra mashed potatoes. I ordered a glass of wine and waited about 30 minutes to finally get it. I was told the reason for the long wait was because the bar was backed up. I feel like the buffet selections were not very great. Everything was ice cold. I don’t expect to eat cold asparagus or mushrooms when eating at a steakhouse but that is what they had. Overall, I do not see myself coming back to this establishment. While the meat itself was good, I feel like everything else dimmed my experience.
Fogo de Chao - Brea, CA1日前に返信済みThank you for sharing your experience, and for choosing us for your mom's birthday celebration. We're sorry to hear that the layout and service didn't meet your expectations. Our team is dedicated to addressing such concerns, and we'd like to understand more. Please reach out via our website contact form. We appreciate your feedback. Thank you.