Francine

Francine​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. A

   Andrew

   フェニックス・アリゾナ州評価・口コミ (1)

   2.0

   本日ご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 3
   4. 雰囲気 4

   Service was decent. Food was not great especially for the money. Atmosphere was nice though.
   

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2. M

   Michael VIP

   フェニックス・アリゾナ州評価・口コミ (33)

   5.0

   1日前にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Ambiance-Fantastic, Food-Great, Cocktail’s/Wine-Superb. Valet Parking Available at a “Hefty” price plus 10% Surcharge for using CC. Angelo our Wait Person was very attentive and knowledgeable with a great personality. We were seated at time of reservation, they take entire order at one time and deliver apps, entrees as prescribed, it’s not their “First Rodeo” We didn’t have to wait for Drinks, Apps, Entrees, Dessert, it was all orchestrated to perfection We will return!
   

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3. A

   Ashley VIP

   ニューヨーク評価・口コミ (1)

   1.0

   7日前にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 5

   I’ve dined at a lot of restaurants, and I can confidently say this was some of the worst service I’ve ever experienced. We had a 7:15pm reservation and weren’t acknowledged by our server for 20 minutes. When he finally arrived, he gave a quick intro and told us to look over the menu. We were ready to order within minutes, but he didn’t return for nearly 20 more — no water refills, no check-ins, nothing. We placed a pretty simple order: one bottle of wine, two appetizers, a pasta, and two entrees to share family-style. The appetizers eventually came (not quickly), but we still hadn’t received our wine. We had to flag down a manager to ask, and he even said, “That’s criminal” before going to retrieve it himself. At that point, we still hadn’t seen our server again. It only got worse from there. Our pasta course took another 30 minutes to arrive, and not once did anyone stop by to check on us or offer basic hospitality. No water refills, no follow-up, no effort to recover the situation. We tried to cut our losses and asked to cancel the entrees so we could just leave — but were told they were “on the tray” and coming right out. Even then, it took another 15 minutes for the food to arrive, this time brought by a different manager. When we explained we didn’t want the food anymore due to how the evening had gone, she didn’t seem to grasp the issue. She brought over the original manager, who completely missed the mark and asked, “Do you have somewhere to be?” and offered to box the food. The lack of accountability and understanding from the staff was incredibly disappointing. For a restaurant that presents itself as upscale, the service was not just below standard — it was careless, unprofessional, and borderline dismissive. At these price points, basic hospitality should be a given. Sadly, Francine didn’t come close. We won’t be back.
   

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4. L

   Logan

   ボルチモア・メリーランド州評価・口コミ (1)

   2.0

   7日前にご来店

   1. 総合評価 2
   2. 料理 5
   3. サービス 2
   4. 雰囲気 3

   Hopefully it was an off night, no sommelier to discuss the wines and the server was unable to offer any insight. The food was dropped off with such apathy, it felt as if we interrupted a somber moment. The entire experiment was so off putting, from start to finish the apathy was contagious. Our entrees came out at significantly different times. Not what I’ve come to expect from a fine dining restaurant, especially French. I was beyond disappointed since I’ve read and heard such amazing things. Hopefully it was a bad night, because I watched other tables experience the same issues.
   

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5. J

   Jason

   フェニックス・アリゾナ州評価・口コミ (1)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   This restaurant is absolutely incredible!!! The service, food taste and quality is next level!!! We will be back!!
   

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6. J

   Jessica

   ヒューストン評価・口コミ (7)

   5.0

   2025年4月12日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 4

   Great experience for our anniversary at Francine! Great waitress Eden was the highlight of the day. Great attitude, amazing service. The food was very good, pricey but in line with Scottsdale. Can’t wait to come again!
   

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7. D

   Don

   フェニックス・アリゾナ州評価・口コミ (17)

   5.0

   2025年4月12日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Service and food were perfect, as we have come to expect. Highly recommend for lunch / brunch.
   

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8. DS

   DavidS

   トロント・オンタリオ評価・口コミ (3)

   3.0

   2025年4月12日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 3
   4. 雰囲気 2

   My wife and had originally google French restaurants in Scottsdale and Fancine was identified with a Pre Fix menu - $60/each with 3 choices. However, not the case when we arrived. Fix your search/website as its miss leading. I had the steak frites and my wife had the chicken. Both dishes were very good and cooked perfectly. We shared the Burrata salad which was fine but could have been kicked up a notch with some green leaf lettuce and shaved parmesan. We shared the Cream Brule which was not great. This is a popular desert and like tiramisu if you can't make it right then don't bother. Top needs be candied and vanilla bean in cream. This was soggy on top. not nice at all. My last point is noise. Very loud and should have sat outside. Music was not great what ever that was !!!
   

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9. E

   Erin

   ニューオーリンズ・ルイジアナ州評価・口コミ (2)

   5.0

   2025年4月9日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Perfect in every way - loved every minute and every bite!
   

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10. J

    John

    ダラス・フォートワース評価・口コミ (20)

    5.0

    2025年4月8日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Amazing food, service and atmosphere. Love coming here when I’m in town.
    

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