K
Katarzyna
トロント・オンタリオ評価・口コミ (1)
- 総合評価 1
- 料理 4
- サービス 1
- 雰囲気 1
I am highly dissatisfied about the service at Greta. The waitress did not come check on us, and it was hard to order anything bad she was nowhere to be found, and then she did not mention the 20% gratuity thy was automatically added to our bill so we all tipped her 38% to total (20% + plus 18% added on the machine).
She also said she can’t give me a bill (on which I would notice the added gratuity) because it takes a long time, and she reminded us multiple times about end of reservation so we felt like we were kicked out (multiple times). I also don’t fully understand their tax policy as I got cards with game points for $110 total but my bank was charged $129 (which means not a typical 13% tax was charged, and no, I did not tip for that).
The place was super loud, and I could not speak to my friends, but that I can understand. My biggest issue was with a service and I will not go back to Greta because of that.