Heavenly - Waikiki2日前に返信済みThank you for sharing your feedback. I sincerely apologize for the issue with your OpenTable reservation not being properly checked in. We will review our procedures to ensure this does not happen again.
I’m also sorry that our service felt disorganized during your visit. Your comments are valuable, and we will use them to improve our team’s efficiency and professionalism.
We appreciate your visit and hope to provide you with a better experience in the future. If there’s anything more you’d like to share, please feel free to reach out.