Hue2024年11月12日に返信済みHi Amy,
Thank you for bringing this to our attention. We apologize for the confusion and inconvenience you experienced. Due to unforeseen circumstances, we had to close our downstairs space, and while we did attempt to notify guests about relocating reservations to our sister restaurant upstairs, we understand that this message may not have reached everyone as intended. We’re very sorry for this oversight.
We would love the opportunity to make it up to you on your next visit. Please reach out to us directly, and we’ll ensure your experience is seamless and offer a discount as a gesture of our apology. We look forward to personally taking care of you and making your next experience with us exceptional. Thank you again for your understanding.
Best,
HUE Management