- 総合評価 2
- 料理 3
- サービス 2
- 雰囲気 4
We had a reservation for 7:45 but had to remind the hostess we were still waiting at least 4-5 times, even as the staff stood around wiping down menus. Despite more than half the tables in the dining room to the left of the bar being empty, we weren’t seated until almost 8:20.
Our waiter started off attentive but gradually became less so throughout the meal. We had to wait multiple times for water refills. When I asked if they could make a Mexican martini, the waiter said yes—but it took 20 minutes to arrive. It was clear they didn’t know how to make it properly, as it tasted nothing like a Mexican martini. I asked for salt on the rim, but they used Tajín instead, and the waiter mentioned they had run out of olives earlier in the day, so the drink wasn’t garnished as it should have been.
We also ordered guacamole as an appetizer, and at one point, the waiter came to ask if it had been brought to our table—something that should have been obvious if they were paying attention. This lack of attention to detail was frustrating and gave the impression that the staff weren’t coordinated.
Details like this, in my opinion, reflect on the management. It doesn’t seem like Javi’s leadership is setting high standards. After we paid, we were celebrating a birthday with cake, but the waiter never returned to check if we needed anything else. Instead, he sat at an empty table in the corner with another employee, seemingly waiting for us to leave.
This was my first visit to Javi’s. While I’m willing to give it another chance, my expectations will be low unless I see improvement in both service and management.