LouVino - Mass Ave

LouVino - Mass Ave​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. OT

   OpenTable ダイナー

   インディアナ州評価・口コミ (3)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Everything was great! Waitress was great.Thank you
   

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2. OT

   OpenTable ダイナー

   インディアナ州評価・口コミ (1)

   5.0

   4日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   This is becoming one of my favorite restaurants, service is great food is outstanding!
   

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3. G

   Gina VIP

   インディアナ州評価・口コミ (13)

   5.0

   2025年3月8日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Much better experience tonight than on previous times. Happy to report that the food was hot, delicious and service was excellent! Glad to be back!
   

   LouVino - Mass Ave7日前に返信済み

   Thank you for the 5-star review! We're thrilled to have you back and can't wait to serve you again soon! Matt Proctor, GM
   

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4. OT

   OpenTable ダイナー

   フェニックス・アリゾナ州評価・口コミ (2)

   2.0

   2025年3月1日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 1
   4. 雰囲気 4

   Just okay! Service was extremely slow — drinks were never really offered?? Waited so long for the bill at the end of the meal and ended up having to ask for it.
   

   LouVino - Mass Ave7日前に返信済み

   Thank you for your feedback and the 3-star review! We're glad you enjoyed your visit, but we apologize if the service didn’t meet your expectations. We’re committed to providing more attentive service next time, and we look forward to the opportunity to make your next experience even better! Matt Proctor, GM
   

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5. A

   Alan VIP

   サンフランシスコ・ベイ周辺評価・口コミ (5)

   5.0

   2025年2月25日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Had fun celebrating 3 February birthdays! Slow night, but service was attentive and the food was delicious!
   

   LouVino - Mass Ave7日前に返信済み

   Thank you for the amazing 5-star review! We're so glad we could be part of celebrating multiple birthdays. It's always a pleasure to make special moments even better. We hope to celebrate with you again soon! Matt Proctor, GM
   

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6. B

   Betsy

   インディアナ州評価・口コミ (12)

   2.0

   2025年2月22日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 2
   4. 雰囲気 3

   Not the experience we were hoping for. The food was mediocre, and the service was friendly but not attentive. We had to ask for dessert plates and silverware, for example.
   

   LouVino - Mass Ave2025年2月25日に返信済み

   Hello Betsy, Thank you for your feedback. We're sorry to hear that your experience didn't meet expectations. While we're glad you found our staff friendly, we regret that the service and food didn’t meet our usual standards. We appreciate your input and will use it to improve. If you're willing, we'd love the opportunity to make it right—please feel free to reach out to us directly. - Matt Proctor GM
   

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7. C

   Cora

   Unspecified評価・口コミ (1)

   4.0

   2025年2月16日にご来店

   1. 総合評価 4
   2. 料理 2
   3. サービス 5
   4. 雰囲気 5

   Our waitress Olive was absolutely phenomenal!! Service, drinks and atmosphere were great. Appetizer was amazing! We would go again for drinks and apps for sure!
   

   LouVino - Mass Ave2025年2月20日に返信済み

   Hello Cora! Thank you for your feedback! We're so glad to hear that Oli and the rest of our team made your experience enjoyable. We appreciate your kind words about the service, drinks, and appetizers. That said, we're sorry that the main courses didn’t meet your expectations. Your comments about the fries, steak, and burger are valuable, and we’ll be sure to share them with our team. We hope to welcome you back for another great experience soon! Cheers!
   

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8. A

   Alonzo

   インディアナ州評価・口コミ (1)

   5.0

   2025年2月15日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our server Erin was great. The crab cakes, lobster bisque and wine was great as well.
   

   LouVino - Mass Ave2025年2月20日に返信済み

   Hello Alonzo! Thank you so much for your kind words! We’ll be sure to pass along your compliments to Erin—she’ll be so happy to hear it! We appreciate you taking the time to share your experience, and we hope to see you again soon! Cheers!
   

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9. G

   Gina VIP

   インディアナ州評価・口コミ (13)

   3.0

   2025年2月15日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 2
   4. 雰囲気 5

   Our food was barely warm and bland. No chocolate option for dessert on Valentine’s Day?? Dessert was bland pound cake swimming on a syrupy sweet sauce. The food quality was lower than we’ve experienced in the past and not worth the price. We have been here 15 times at least and have noticed a trend downward over the last year. The server was rushed and did not engage with us. This had been one of our favorite restaurants for awhile but not sure we will return.
   

   LouVino - Mass Ave2025年2月20日に返信済み

   Hello Gina, Thank you for sharing your feedback. We're truly sorry to hear that your recent experience didn't meet the standards you’ve come to expect from us. We understand your concerns about the food temperature, dessert, and service, and we’ll be sure to address these issues with our team. Your continued support over the years means a lot to us, and we hope you’ll give us another chance to make it right in the future. Cheers!
   

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10. J

    John

    インディアナ州評価・口コミ (3)

    3.0

    2025年2月14日にご来店

    1. 総合評価 3
    2. 料理 2
    3. サービス 5
    4. 雰囲気 5

    Honestly, I was very disappointed with the Valentine's Day dinner. The consistency of the crabcake was off. It was a little soft but not a bad flavor. The Lobster bisque was fantastic! Then we arrived at the main course. I chose the beef tenderloin, which is served on top of steamed fingerling potatoes and asparagus and covered with a small amount of chimichurri. The so-called “beef tenderloin” was very tough and chewy. Furthermore, it had no flavor or additional spices. The dessert option was a small piece of strawberry tres leches. It was perfect, and it was my favorite part of the meal.
    

    LouVino - Mass Ave2025年2月20日に返信済み

    Hello John! Thank you for sharing your feedback. We're sorry to hear that parts of your meal didn't meet your expectations, especially on such a special occasion. We appreciate your kind words about the lobster bisque and dessert, and we’ll certainly take your comments about the crabcake and tenderloin into consideration. If you'd like to discuss your experience further, please feel free to reach out. We hope to see you again soon! Cheers!
    

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