- 総合評価 1
- 料理 2
- サービス 1
- 雰囲気 3
Hands down the WORST ever service I have received in a restaurant. The waiters could not care less about service, the visiting diners or their jobs. I am not sure if this is due to being understaffed or simply not giving two shakes about anything.
We initially ordered four starters while waiting for two more people to join, which arrived fairly promptly and correct. After that it all went downhill. A waiter turned up with lamb dumplings, which we did not order. We told him that the order was wrong, and he looked almost annoyed at us for not ordering. Then another waiter dumped a plate on our table and disappeared before we could even ask what it was. It took us 5 minutes to flag down our waiter, who said it was the red snapper, which we hadn’t ordered but (and I quote) “if we wish, we could try it”. We refused it, as we just wanted what we ordered.
The whole baby chicken finally arrived but no cutlery to actually eat it with, only chopsticks. We asked for one set of knife and fork, and got four forks instead. Again it took another 5 minutes for another waiter to surface to ask for a knife, which was eventually delivered to cut the chicken with.
We received two portions of Jasmin rice, when we ordered one portion of egg fried rice. When telling the waiter, he said “no you ordered white rice”. Then he decided to say that the egg fried rice was still coming. It did eventually arrive but about 10 minutes after finishing all of our main dishes. One of our starters was still outstanding though, ironically.
This turned up with the bill… we sent it back as we were done (not only with our meal but also the attitude of the waiters) and they still tried to charge us for it. Imagine! The compulsory service charge came to $150, which when questioned, the waiter said he could not remove at all. We said we were not willing to pay any service charge for the deplorable service received.
He came back, flung the cheque on the table & said “I removed a bunch of stuff” & left!!