M
Marisa
モントリオール・ケベック評価・口コミ (1)
- 総合評価 2
- 料理 3
- サービス 1
- 雰囲気 1
This was our second time at Maggie Oakes. The first time, our experience was fantastic, and the food was delicious. Our party ordered prime rib, shrimp, oysters and gnocchi. All were delicious & exceeded expectations. The cost of the meal was hefty but because the food was great we decided to return for our son's birthday.
Our second experience was less enjoyable. The food was not as fresh. My family's order of meat was full of fat more than it should have been, and the gnocchi were dry. The quality was not there for a meal that was close to four hundred dollars. I was very disappointed. Compared to what we received, the meal cost felt like regular pub food with insane prices.
We arrived early in the evening with plenty of seating, yet we were placed right next to the cash register with many other customers and waiters zooming by. Our bad we should have said something.
On a side note, I told them it was my son's birthday. While the wait staff made a big deal for other customers, singing happy birthday to patrons celebrating birthdays when it came to our table, they slapped a candle on my son's dessert without singing and left. Please treat all your patrons equally.
Unfortunately, we will not be returning. The food is way too expensive for the quality. It's good, but not at those prices. The service was below average. We left the restaurant, all agreeing it was not as good as the previous times, having spent that price and being very disappointed at the way they served my son's birthday dessert. Once again, treat your patrons equally. I would not recommend this restaurant to anyone.
It's a harsh review but an honest one.
Maggie Oakes3日前に返信済みHello Marisa,
Thank you for taking the time to share your comments with us. We are sorry we were not able to offer the quality of service we aspire to. Please be assured that we will be taking these comments under consideration as we constantly look for ways to improve. We hope that you will give us another opportunity to provide you with the quality of service we strive for and ensure that your next visit will be your best one. We will redirect the message to our team.
Sincerely,
Team Maggie Oakes