- 総合評価 1
- 料理 1
- サービス 1
- 雰囲気 4
We arrived 25 minutes early for our anniversary dinner on Saturday.
The establishment wasn't too busy, so we were seated right away.
The waitress was nice as she took our drink, appetizer, and entrée orders.
She brought our drinks right out.
THAT was the last time she stopped at our table.
1 hour and 43 minutes later, and we still had nothing but watered down tea and lemonade on our table because the ice had melted.
We left after the family that came in 45 minutes after us received their appetizer before we did.
I was so disappointed because the reels I've seen for the restaurant were so appealing.
Please look at your cameras at the only couple sitting at the front window waited with the exact description of what I just relayed in this review. (Oct 12 @ 5:50pm)
I'm still apologizing to my husband because this was our anniversary date night.
Magic Soul Food2024年10月25日に返信済みMy name is Shawn the Owner of Magic Soul Food. This review was upsetting to me. For years I’ve worked very hard on customer service and from your experience you guys didn’t get it. Situations like this is not acceptable or tolerated. I could only imagine how you guys felt. Yesterday was my anniversary and I put myself in your shoes and felt twice as bad. All I personally ask is for another chance to show you guys what you experienced is not what I worked over 20 years for. I offer you guys a complimentary dinner date out on us. I’ll be your personal chef for the night and I promise you a date you will always remember. Please contact me at 4706791086 and ask to speak with shawn & leave a contact number so I can set things up for you guys. Thank you for your time & I hope to see you soon