The Mall

The Mall​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. P

   Pamela

   ロンドン評価・口コミ (6)

   4.0

   2025年2月17日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 4

   Lovely staff and tasty, basic good value pub food in pleasant surroundings. Several items from menu weren’t available on the day (we were made aware of this on arrival) and the coffee machine wasn’t working but we would happily return.
   

   The Mall2025年2月25日に返信済み

   Many thanks Pamela, we look forward to your return visit soon
   

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2. t

   theresa

   リバプール、マージー・サイド評価・口コミ (4)

   5.0

   2025年2月15日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Lovely food we had pie chips peas. Pie had plenty of steak filling and was good value. Service was very good. Lovely young lady with green hair served us and made it a very fun experience. Slow service at the bar but still very friendly. Would definitely return. Prices, food and service were excellent.
   

   The Mall2025年2月25日に返信済み

   Thank you so much Theresa, your kind words mean so much to the team
   

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3. D

   Dee

   リンカンシャー評価・口コミ (1)

   2.0

   2025年1月18日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 2
   4. 雰囲気 1

   Lack of staff. When walked in no staff around. Was told to order at bar. 6 dining 4 wanted steak no steak, We was disappointed. Food came simple but ok x we was very cold as a window was open a jar. Asked them to close it. They said they cannot. They have tried. Asked for the bill and they just came with card reader. They prefer card but some in group wanted to pay cash. He said that’s fine but we don’t have change. A very disappointed group. As expected more but this wasn’t the case.
   

   The Mall2025年2月10日に返信済み

   We are very sorry that your experience was not up to our usual standard. All of the points raised will be discussed with the staff and envisage that training will be updated and your future visits will be satisfactory.
   

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4. D

   Dean

   リンカンシャー評価・口コミ (1)

   5.0

   2024年12月26日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had the festive menu on Boxing Day. It was outstanding. Not only the food, but the staff too. Glenn and his team were brilliant and nothing was too much trouble. We were looked after extremely well. Couldn’t fault the food or the service at all.
   

   The Mall2025年2月10日に返信済み

   Thank you so much - It really means alot to us that you have taken time to write a review.
   

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5. J

   Julie

   エセックス評価・口コミ (3)

   3.0

   2024年11月27日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 2
   4. 雰囲気 2

   Lovely looking pub However We were disappointed in our food as it all seemed reheated. The special on the menu wasn’t available, which seemed strange as it was only chicken! Nothing too fancy. Also when we came to order desserts we were then informed the kitchen was closed.. no desserts ! We were not told it was closing and it was only 8.30pm. We had made our booking a couple of weeks in advance so they knew they had diners! A real shame as we were looking forward to eating here!
   

   The Mall2025年2月10日に返信済み

   I'm sorry your experience was below our usual standard. We have made changes in our staffing structure recently and are endeavouring to deliver excellent service every time.
   

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6. J

   Jessica

   リンカンシャー評価・口コミ (1)

   5.0

   2024年10月2日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We came on Wednesday 2nd October in the evening after a recommendation from someone in the village and had such a lovely experience. We both had the rump steak and were pleasantly surprised at how delicious it was. The member of staff on shift was excellent so friendly and attentive. We had our newborn so eating out can be a bit stressful but were made to feel welcome and looked after. Great value for money we’ll be back soon.
   

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7. J

   Julie

   リンカンシャー評価・口コミ (1)

   1.0

   2024年9月13日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 2
   4. 雰囲気 2

   Food was average Service wasn’t great We wanted to order desserts at 8-30 but were told the kitchen was closed , Why didn’t the waitress come to our table to ask if we wanted anything else as before it closed ????
   

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8. M

   Michael

   リンカンシャー評価・口コミ (1)

   1.0

   2024年8月13日にご来店

   1. 総合評価 1
   2. 料理 4
   3. サービス 3
   4. 雰囲気 3

   Everything was perfectly OK with most aspects of the evening , food was decent pub fare and the seating and general ambiance was fine. BUT the ordering was an absolute disaster - we had to queue for half an hour to order drinks and food . There was one person on duty to do both - she was perfectly competent but totally overwhelmed. We weren’t expecting so many people she explained. There weren’t that many if a reasonable staffing level had been present. We then had an hours wait for our food which I have to say ruined the whole evening. I’m afraid we won’t be returning.
   

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9. G

   Gus

   ドーセット評価・口コミ (2)

   1.0

   2024年8月4日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 2

   We'd booked our meal and were looking forward to a Sunday roast or one of the other meals on the menu.. On arrival, nothing was said but we were given a dramatically reduced menu which stated that normal menu was not available due to "delivery issues". The temporary menu showed nothing that we wanted and so we left. Staff were very offhand and no apology was offered. It would have been OK if we had been warned of the siuation before arriving.
   

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10. OT

    OpenTable ダイナー

    ヨークシャー評価・口コミ (1)

    1.0

    2024年6月16日にご来店

    1. 総合評価 1
    2. 料理 1
    3. サービス 2
    4. 雰囲気 1

    Even though we had booked well in advance we had to wait over an hour for food. Starters were lukewarm. When the mains arrived the roast chicken arrived without stuffing & Yorkshire pudding even though it stated that’s what it came with, the vegetarian option came without roast potatoes & Yorkshire pudding when I queried it the manager came over & said he would sort it out. He arrived with a dish with roast potatoes in it & pudding on top, he lifted the pudding up with his hands to show me the potatoes were underneath he didn’t have any protection on his hands or use any tongs fair to say I didn’t eat the pudding as he had been stroking the dog opposite. He then said is everything ok & when I said we are still waiting for the stuffing & pudding it was like we were an inconvenience to him. Not once did a member of staff came to see if everything was ok. We will definitely not be coming back.
    

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