Mtn Standard is located in the heart of the Vail Village, which is a pedestrian village. Take interstate 70 to the Vail exit #176. Proceed through rotary intersections so that you wind up heading East on the So. Frontage Road (ski mountain side of the highway). Go eastbound approx.¼ mile to the Vail Village parking structure. Exit the structure out the middle portal to the south. Go across the Covered Bridge another 75 yards, and go right on Gore Creek Dr. We are down the steps past the Fountain
Public transit
The Vail Village free in town bus shuttle is available year round throughout the village. Take the bus to the Covered Bridge stop and proceed as noted below. Free public transportation is also available from East to West Vail into the Transportation Center at the main parking structure.
A $185 Scam Served on a Plate
If you’re looking for a restaurant that blatantly deceives its customers, refuses to take accountability, and insults your intelligence, look no further. Our recent visit to Mountain Standard was an exercise in frustration, disappointment, and outright fraud.
After several appetizers, we ordered “the special”, a 25 oz “family style” porterhouse steak -a premium cut with a premium price tag of $185. Our waitress assured us this would be plenty to feed our group. What arrived at our table was a 10 oz ribeye, complete with a bone that clearly didn’t match the meat. Apparently, the kitchen staff thought we wouldn’t know the difference. When we pointed this out, it became obvious there was a deception. The waitstaff had no answers and deferred to the manager Katie, whose response was as outrageous as the switch itself:
1.They could credit the steak, “she would remove it from the table” and our kids would have to wait even longer for another dish.
2.Or we could pay $180 for a gristly undersized, fatty cut for one person, not four! This was no tomahawk ribeye.
3.And her reasoning? They ran out of the porterhouse… yesterday. Wow.
So rather than informing us they had none, they knowingly served us a completely different, inferior cut, charged us the same price, and hoped we wouldn’t notice. And when we did? No apology. No ownership. Just an ultimatum.
It should NEVER be the burden of the customer to dictate the resolution of such an egregious blunder. Any mgmt staff with integrity would have immediately comped the item (or meal) and then worked to make things right—not tried to gaslight us into accepting their scam.
A restaurant that aspires to Michelin-star status should know better. In Vail, where exceptional dining options abound, there is absolutely no reason to waste your time or money here. This wasn’t a mistake. Jana - no need to respond unless you want to correct this situation as it should have been taken care of originally.
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megan VIP
セントルイス評価・口コミ (7)
5.0
2日前にご来店
総合評価 5
料理 5
サービス 3
雰囲気 5
Good was phenomenal! The service left much to be desired. With the built in gratuity of 25 percent for a large party I excepted much better. Many of our drink glasses were empty for long and we had to track down our waitress on more than one occasion.
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E
Eddie VIP
マイアミ評価・口コミ (3)
5.0
2日前にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
The Snickers dessert will always be our go to when in Vail!
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T
Teri VIP
オーランド・セントラルフロリダ東評価・口コミ (1)
5.0
2日前にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
10 +++++++++
The trout is insane! The whole evening was perfection! Incredible food!
Mountain Standard1日前に返信済み
Thank you for the 5 star review Terri! So glad to hear you all enjoyed yourselves! The trout is my favorite too!
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C
Carol
ニューヨーク評価・口コミ (22)
5.0
3日前にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
Delicious food and attentive service. It is a must do in Vail
Mountain Standard1日前に返信済み
Thank you for the 5 star review Carol! So glad you had a great time with us!
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K
Kelly VIP
デンバー・コロラド州評価・口コミ (9)
5.0
4日前にご来店
総合評価 5
料理 5
サービス 4
雰囲気 5
Really enjoyed the whole fried trout, it was delicious! The wedge salad was also fantastic!
Mountain Standard1日前に返信済み
Thank you for the 5 star review Kelly! The trout is my favorite too!
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Jeff VIP
タルサ評価・口コミ (14)
1.0
4日前にご来店
総合評価 1
料理 2
サービス 1
雰囲気 2
We were so excited to come here this week we actually made 3 reservations, 2 for dinner and one for lunch, as it was easily our favorite restaurant the last time we came here 2 years ago. Not sure what happened but food was not good. Appetizers were ok but entrees were inedible. Place was so loud it was hard to talk. We cancelled the other reservations as not sure what happened but this place has gone downhill.
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S
Stefanie VIP
フェニックス・アリゾナ州評価・口コミ (24)
5.0
6日前にご来店
総合評価 5
料理 5
サービス 5
雰囲気 4
This was our second trip to Mountain Standard and we haven’t been disappointed yet. Our first visit was at lunch about a year ago and it was fantastic, so we decided to give it a try during the dinner hour. All 5 in our party ordered a different entree and we were all blown away. The rotisserie chicken, the pork shank, the tri tip, the salmon crudo and the pork chop were all excellent choices. The pork chop was juicy and tender-cooked perfectly. Highly recommend the country ham biscuits with pepper jelly and the smoked salmon appetizer. And do not miss the frozen Snickers bar dessert. It’s worth it for the fun presentation alone! There was not one aspect of our meal that was not outstanding. The only issue (not a big deal) was that the large party next to us was loud. Not unexpected, given the location. No matter, it wouldn’t stop me from going back. No wonder I had to wake up in the middle of the night, exactly 30 days prior to make a reservation! And I’ll happily do it again on my next visit. Make sure you “order” the kitchen sauce on the dessert menu ($15) to buy the kitchen staff a round of beers. They loudly show their appreciation! So much fun! A great way to give them a “way to go”!
Mountain Standard1日前に返信済み
Thanks for the review, Stefanie! We're thrilled to hear that your second visit to Mountain Standard was just as amazing as your first! It's great to know that you and your party enjoyed our diverse menu and found everything to be outstanding. We can't wait to have you guys back for a 3rd time and many more to come! See you all again soon!
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Philip VIP
オーランド・セントラルフロリダ東評価・口コミ (6)
5.0
6日前にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
Our family of four visited Mountain Standard by recommendation from a friend. Very tough to get a reservation, and we were put on a list a month ago. The reservation came through while we’re were in Vail, so we moved some things around and visited the establishment on 3/22. The vibe is cool and the decor is contemporary. The server was very attentive the entire time, and our water glasses were always full. My wife had some altitude and dehydration issues, and the server and team made sure she was okay throughout the dinner. We appreciated that special attention. The appetizers were amazing, and the baba ganoush was incredible. The dinners were very tasty. I had the pork chop, and it was full of flavor with sauces and pecans on top and on the side. The kids each had the tri tip and my wife loved the chicken. The desserts were creative, and their version of tiramisu was terrific. They have time limits on tables, but they never pushed us. We enjoyed Mountain Standard immensely and will return. Vail has many fine restaurants, but Mountain Standard is definitely near the top!
Mountain Standard1日前に返信済み
Hey Philip, thank you for your glowing review! We're thrilled to hear that you and your family had a great time with us. We are so bummed your wife wasn't feeling well due to altitude sickness but it makes us so happy that our team made her feel well taken care of. We appreciate your kind words and look forward to welcoming you back soon!
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Sal VIP
サン アントニオ評価・口コミ (398)
5.0
7日前にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
Its a staple when I go to Vail always delightful ans delicious
Mtn Standard is located in the heart of the Vail Village, which is a pedestrian village. Take interstate 70 to the Vail exit #176. Proceed through rotary intersections so that you wind up heading East on the So. Frontage Road (ski mountain side of the highway). Go eastbound approx.¼ mile to the Vail Village parking structure. Exit the structure out the middle portal to the south. Go across the Covered Bridge another 75 yards, and go right on Gore Creek Dr. We are down the steps past the Fountain
Public transit
The Vail Village free in town bus shuttle is available year round throughout the village. Take the bus to the Covered Bridge stop and proceed as noted below. Free public transportation is also available from East to West Vail into the Transportation Center at the main parking structure.