Ms Ava

Ms Ava​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. M

   Mary

   メルボルン評価・口コミ (3)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   It’s a very cute and cozy cocktail bar.They serve food too.
   

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2. S

   Shirley

   メルボルン評価・口コミ (1)

   5.0

   2025年4月8日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The food and service were very good. My family and I really enjoyed the meal and the lovely setting.
   

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3. E

   Ethan

   シンガポール評価・口コミ (3)

   3.0

   2025年3月28日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 4
   4. 雰囲気 3

   It's a lounge area not suitable for two person having lunch. Like the cool jazzy oldies vibe though but again not appropriate for lunch but for drinking and relaxing area.
   

   Ms Ava2025年4月3日に返信済み

   Hi Ethan, Thank you for your feedback and we are trying to make the bar area more suitable for the lunch lounge not only for drinking. Hope to see you again! Sincerely Danny Wu Restaurant and Bar Manager
   

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4. R

   Renate

   メルボルン評価・口コミ (1)

   2.0

   2025年2月28日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 2
   4. 雰囲気 3

   Very dissapointed in our visit. I had read a few negative reviews and some positive. I wanted to go because of the hotel decor and history. Poor Betty was run off her feet due to staff shortage and was out of her depth. 30min seated l had to ask to be served, food came before our drinks because she was swamped at the bar. One of our party ate the burger and was ill later that evening. I wouldn't recommend as a choice on a visit to Melbourne.
   

   Ms Ava4日前に返信済み

   Hi Renate, Thank you for taking the time to share your feedback. We’re very sorry to hear that your visit didn’t meet expectations. We sincerely apologize for the delays in service and that your dining experience fell short. It’s always our aim to provide a welcoming and enjoyable atmosphere for our guests, and we’re disappointed we missed the mark on this occasion. We’ve shared your comments with our team to help us improve. We truly value your feedback and hope you might give us the opportunity to provide a better experience in the future. Warm regards, Samuel Wood Food & Beverage Supervisor
   

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5. M

   Michael

   メルボルン評価・口コミ (1)

   5.0

   2025年2月2日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Excellent venue, great food and attentive service.
   

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6. M

   Martha

   メルボルン評価・口コミ (1)

   3.0

   2024年12月25日にご来店

   1. 総合評価 3
   2. 料理 1
   3. サービス 4
   4. 雰囲気 5

   The food was not really nice especially the salads they were no appetising and they looked dry:)
   

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7. K

   Kim

   メルボルン評価・口コミ (1)

   1.0

   2024年12月25日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 5

   This was possibly the worst burger I have ever eaten. Even worse, was that 4 bar staff didn’t once ask how our food was. Prior to paying, I explained why the meal was so terrible to the bar staff taking the payment. She didn’t understand what “gristle” meant, and I had to explain it. All she said before she took full payment was “oh. Sorry” with a confused look. The service and food was absolutely terrible. This was a shame as it’s a lovely venue.
   

   Ms Ava2024年12月26日に返信済み

   Dear Kim, I am sad to see that your experience last night was not great at all. We have already spoken to the kitchen team regarding to the burger issue, and we will make sure this will not happen again. Please accept my deep apology and if you come back next time, we will deliver the best service and the food quality to you and your guests. Sincerely, Danny Wu Restaurant and Bar Manager
   

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8. L

   Lileen

   メルボルン評価・口コミ (1)

   5.0

   2024年12月23日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Very good experience.Good service.I will come back again.
   

   Ms Ava2024年12月26日に返信済み

   Dear Lileen, Thank you for your kind review and we will continue our best to deliver the good service to every guests. We are looking forward to seeing you again! Sincerely Danny Wu Restaurant and Bar Manager
   

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9. c

   christian VIP

   メルボルン評価・口コミ (63)

   5.0

   2024年11月30日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Delicious cocktails and great service , what more Paul’s u want
   

   • 

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10. m

    matt

    メルボルン評価・口コミ (1)

    3.0

    2024年10月19日にご来店

    1. 総合評価 3
    2. 料理 2
    3. サービス 4
    4. 雰囲気 4

    Great atmosphere and staff but the food was ordinary
    

    Ms Ava2024年10月23日に返信済み

    Dear Matt, That you for your review. I am pleased to read that you found the service prompt and that you enjoyed the atmosphere in our beautiful Bar. However, it is truly disappointing that you didn't enjoy your experience with the food. Your feedback is truly invaluable and has been shared with our team so that improvements can be made, as this is not indicative of our usual high standard of service. We would truly appreciate the opportunity to welcome you back so that you can experience the changes made to our services. Kind regards, Denis Basset Food and Beverage Manager
    

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