Palace Arms

Palace Arms​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. J

   Jackie VIP

   デンバー・コロラド州評価・口コミ (106)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Amazing food in an even more amazing setting. Do not miss the history included in each room!
   

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2. BG

   B52Gary

   デンバー・コロラド州評価・口コミ (5)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Happened to be Denver restaurant week and their offering was excellent. Very much enjoyed the ambiance, the staff was very attentive, and the food was outstanding!
   

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3. OT

   OpenTable ダイナー

   ニューヨーク評価・口コミ (1)

   1.0

   2025年3月2日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 4
   4. 雰囲気 4

   Service was fine if slow Food was unacceptable poor quality ingredients and poorly prepared
   

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4. K

   Kristen

   デンバー・コロラド州評価・口コミ (4)

   4.0

   2025年2月22日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 5

   Rough start but otherwise good experience. The ambience is a rare find these days, particularly in Denver. Attentive waitress. Our waters were always full. Japanese bread for the table was outstanding. Ravioli starter was yummy but a bit cold, although unsure if that was intentional with the unique way it's served? The entrees were filling. Caicio e Pepe and pork belly were delicious. Our only complaint was lack of a hostess or anyone to seat us for several minutes. We were confused and actually left to get our jackets from our room to eat elsewhere, but went back and were promptly seated for a lovely dinner.
   

   Palace Arms2025年2月22日に返信済み

   Kristen, I appreciate you taking the time to leave feedback for our team. I will speak to the relevant staff to ensure we don't have any issues moving forward in regard to seating guests. First impressions matter and our goal is always to strive for excellence! But, I am happy to hear that the rest of your evening was enjoyable and we hope to see you again soon! Warmly, Jay Bishop Food & Beverage Restaurant Manager
   

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5. C

   Charlie

   デンバー・コロラド州評価・口コミ (16)

   5.0

   2025年2月15日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   It was Valentine’s Day and even though u don’t like set menus, Palace Arms knocked it out of the park with a Waygu filet and a monkfish, that was outstanding, as your choices. Well done Palace Arms. Plus, the chocolate covered strawberries as a throw in was an awesome touch.
   

   Palace Arms2025年2月22日に返信済み

   Hi Charlie, We appreciate you taking the time to let us know how we did, and I'm happy to hear that you had a lovely Valentine's Day dinner with us. We hope to see you again soon! Warmly, Jay Bishop Food & Beverage Restaurant Manager
   

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6. J

   Julie

   デンバー・コロラド州評価・口コミ (4)

   5.0

   2025年2月15日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our first time at Palace Arms for Valentine's dinner and we were very impressed. The food at Brown Palace in general is absolutely delicious and the Palace Arms food was exquisite. The ambiance is fantastic and the dining room is just so beautiful. You feel like you are transported to another century. Best of all is the wait staff who treat you like you are the only customer there. They clearly want to please their customers and it shows. We highly recommend Palace Arms if you are looking for a special dinner with outstanding food. You will spend some money but it is worth every penny. Highly recommend.
   

   Palace Arms2025年2月22日に返信済み

   Hi Julie, Thank you for taking the time to leave a review and thank you for joining us on Valentine's Day! We're so happy to hear you had a great time and I will share your positive feedback with the staff. We hope to see you again soon! Warmly, Jay Bishop Food & Beverage Restaurant Manager
   

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7. T

   Thomas VIP

   ロサンゼルス評価・口コミ (1)

   1.0

   2025年1月18日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 1
   4. 雰囲気 4

   Smoke from Cigar room next door made it unbearable to breathe. One waiter and everything TOOK forever. Constantly had to remind them to bring our drinks which took almost 30+ minutes. I rarely ever write a review but they should shut this place down for the price they charge and super low service and horrible smells coming into a restaurant. Don’t waste your time going no matter how nice the pictures look and or reviews!
   

   Palace Arms2025年1月31日に返信済み

   Hi Thomas, Thank you for your review, we appreciate all feedback. First I want to apologize for your experience. The ventilation in the cigar lounge has since been repaired and no longer poses an issue, I can absolutely understand how that would ruin your night out. It sounds like we may have been too short staffed the evening you joined us, as your description of your experience does not match the standards of excellence we strive for. I'd like to offer a complementary visit for you and a guest to join us again so we may prove our ability to provide VIP service to every guest. Warmly, Jay Bishop Food & Beverage Restaurant Manager
   

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8. B

   Bill VIP

   オースティン評価・口コミ (8)

   5.0

   2024年12月29日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great experience, great food, great service! Food was delicious.
   

   • 

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9. R

   Rick

   デンバー・コロラド州評価・口コミ (21)

   2.0

   2024年12月29日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 4
   4. 雰囲気 1

   The service was good. The food was fair, portion size was very small and EXTREMELY expensive. While the room was beautiful, the stench of cigar smoke was nearly unbearable. So, to be clear: food was only fair, portions were small, cost was unacceptable, and the room smelled bad. I cannot recommend!
   

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10. S

    Steve

    デンバー・コロラド州評価・口コミ (7)

    5.0

    2024年12月29日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Service and food were great. Our server Mike went out of his way to make sure we enjoyed our experience.
    

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