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Good food, good service but not cheap.","rating":{"food":4,"service":4,"ambience":3,"value":3,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Alison","metro":{"metroId":3017,"displayName":"南ウェールズ","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Alison,\nThank you so much for taking the time to share your wonderful experience at POTUS Restaurant.\nWe are thrilled to hear that you had such a positive experience with us.\nOur team works hard to create memorable experiences through top- notch service and high quality cuisine, We are delighted to have met your expectations rather than our prices.\nWe cant wait to welcome you back soon.\nRegards,\nSami Arabi\nFood & Beverage Manager\nsami.arabi@hyatt.co\nHyatt Regency Albert Embankment","responseDateTimeUtc":"2024-03-03T15:36:47Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-02-29T15:26:34Z","dinedDateTime":"2024-02-28T18:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-165711-4560-320003949282","text":"The staff were lovely but it was very quiet considering it was a Friday night so no buzz. Beautiful restaurant though but the mains were nice but not better than you would get in a cheaper restaurant.","rating":{"food":3,"service":5,"ambience":3,"value":3,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":10,"nickname":"Mintea","metro":{"metroId":72,"displayName":"ロンドン","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Mintea\nThank you so much for taking the to share your experience at POTUS Restaurant. We appreciate your honest review and the opportunity to improve.\nWe are glad you chose to dine with us and we are sorry that we fell short of some of your expectations.\nOur team can not wait to welcome you back.\nYour support means the world to us!\nKind Regards,\nSami Arabi\nF&B Manager\nsami.arabi@hyatt.co","responseDateTimeUtc":"2024-03-03T15:47:04Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-01-28T23:18:40Z","dinedDateTime":"2024-01-26T20:45:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-165711-4201-120202318912","text":"Very lovely meal great staff great value thanks again for an amazing time darron&Julie","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":null,"metro":{"metroId":72,"displayName":"ロンドン","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/57172210.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Anonymous\nThank you so much for taking the to share your wonderful experience at POTUS Restaurant. We are thrilled to hear that you had this positive experience with us.\nOur team works hard to create memorable experience through our service & delicious cuisine. We are delighted to have met your expectations & cant wait to welcome you back for more exceptional moments. Your support meant the world to us.\nKind Regards,\nSami Arabi\nF&B Manager\nsami.arabi@hyatt.co","responseDateTimeUtc":"2024-03-03T15:39:49Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-01-03T11:11:11Z","dinedDateTime":"2024-01-02T19:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-165711-4374-350049794815","text":"It took 1 hour and 50 minutes to get our starters, then a further 40 minutes for our main, which we had to send back twice to get it decently cooked. After 2 hour s and 30 of waiting for food we left the restaurant totally disappointed, we didn’t have the dessert which we ordered. We had six tables near our table which had the same experience, we all complained of the service we had.\n\nI would never go back to this restaurant, totally disappointed","rating":{"food":1,"service":1,"ambience":2,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Phil","metro":{"metroId":72,"displayName":"ロンドン","__typename":"Metro"},"initials":"P","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Phil\nThank you for taking the time to share your feed back about your recent visit to POTUS Restaurant. We appreciate your honest words & the opportunity to improve.\nWe are sorry to hear that your experience fell short of expectations. Your comments are valuable to us as they help us identify areas where we can enhance our offerings & service.\nWe hope you will give us another chance to exceed your expectations in your next visit.\nRegards\nSami Arabi\nF&B Manager\nsami.arabi@hyatt.co","responseDateTimeUtc":"2024-01-02T14:27:25Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-01-01T12:53:36Z","dinedDateTime":"2023-12-31T21:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-165711-4307-370090835587","text":"Service was awful. Very understaffed and rude. Waited over 2 hours for drinks, and some never arrived. Food was relatively good, but by the time it arrived everything was already cold. We booked a table for 6 at £79pp and it feels like an absolute rip off. All other tables were experiencing the same level of ridiculously bad service, it wasn’t a case of a busy waiter. Just a total disorganized mess. \nAt the end they still had the audacity of adding the default service charges. When we requested those remove, given the awful service we had, they were once again rude and unprofessional. Worst dinning experience I ever had in the UK.","rating":{"food":3,"service":1,"ambience":1,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"RitaR","metro":{"metroId":72,"displayName":"ロンドン","__typename":"Metro"},"initials":"RR","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":2,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear RitaR\nThank you for taking the time to share your feed back about your recent visit to POTUS Restaurant. We appreciate your honest words & the opportunity to improve.\nWe are sorry to hear that your experience fell short of expectations. Your comments are valuable to us as they help us identify areas where we can enhance our offerings & service.\nWe hope you will give us another chance to exceed your expectations in your next visit.\nRegards\nSami Arabi\nF&B Manager\nsami.arabi@hyatt.co","responseDateTimeUtc":"2024-01-02T14:29:06Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-01-01T13:59:06Z","dinedDateTime":"2023-12-31T20:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-165711-4202-120202318912","text":"Fantastic food, fantastic staff, a great place to spend new year's eve with my wife","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":null,"metro":{"metroId":72,"displayName":"ロンドン","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/57172210.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Anonymous\nThank you so much for taking the to share your wonderful experience at POTUS Restaurant. We are thrilled to hear that you had this positive experience with us.\nOur team works hard to create memorable experience through our service & delicious cuisine. We are delighted to have met your expectations & cant wait to welcome you back for more exceptional moments. Your support meant the world to us.\nKind Regards,\nSami Arabi \nF&B Manager\nsami.arabi@hyatt.co","responseDateTimeUtc":"2024-01-02T14:16:48Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-01-01T09:37:08Z","dinedDateTime":"2023-12-31T19:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-165711-4012-300067709650","text":"Service staff need to understand the menu more; our waiter referred to the black cod as bolognese cod (it wasn’t) and couldn’t tell us whether there were any accompaniments/vegetables with the fish without checking with the kitchen. Service was slow, it took an hour to arrive. But when it arrived, the food was good. Would go again, but don’t go here if you’re in a rush and looking for 5* service.","rating":{"food":4,"service":2,"ambience":3,"value":3,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"EmmaH","metro":{"metroId":3128,"displayName":"ハートフォードシャー州","__typename":"Metro"},"initials":"EH","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/73856697.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2023-09-16T07:36:19Z","dinedDateTime":"2023-09-13T13:00:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-165711-3987-150035076615","text":"Made reservation based on menu. But night we arrived they were using menu of the other, Labanese/Japanese restaurant in the hotel.","rating":{"food":3,"service":3,"ambience":3,"value":3,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":2,"displayName":"シアトル・イースタンワシントン","__typename":"Metro"},"initials":"OT","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2023-08-29T16:09:42Z","dinedDateTime":"2023-08-27T19:30:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-165711-2793-370079684407","text":"From the start our host was so welcoming, the service were so attentive our waitress Ariana lovely and helpful the ribeye steak fabulous medium rare cooked with excellence. The vibes so charming next to the fire place we enjoyed the Malbec wine.\nDefinitely we will be back","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":19,"nickname":null,"metro":{"metroId":72,"displayName":"ロンドン","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Anonymous\nThank you for leaving such a wonderful review. We are delighted that you love your experience, our team will definitely be happy to read what you wrote. We put our customer experience and satisfaction as our priority. Your review reaffirms the hard work we put in every day. Again we thank you for your kind words.\nLooking forward to see you soon again.\nSami Arabi \nF&B Operation Manager\nMobile: +44(0)7741144759\nEmail:sami.arabi@hyatt.co","responseDateTimeUtc":"2023-03-12T23:06:02Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2023-03-11T22:05:22Z","dinedDateTime":"2023-03-11T18:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":6,"page":1,"totalCount":53,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":true,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":true,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"jp"},"__OT_GA_DATA__":{"cd2":2,"cd12":"ja","cd6":165711,"cd28":165711,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":5316,"cd76":5316,"cd3":72,"cd19":72,"cd78":6877,"cd5":6877,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Drawing inspiration from America and the UK's vibrant food and drink scene, the dining menu focuses on the strong relationship between the USA and UK. POTUS serves the highest quality interpretations of America and Britain's most-revered and well-loved classics.
POTUS’ creative menu will see guests enjoy an array of dishes from Pan-Fried Sea bream with Scallops to the most delicious traditional British Fish &Chips. The restaurant utilises the finest and freshest ingredients to portray the diverse characters of two nations.
POTUS is also home to an extensive wine list, a selection of beers, spirits and signature cocktails inspired by the US Presidential history , creating an experience in which time holds a special place.
Please contact sami.arabi@hyatt.com directly for more information.
パーティー・貸切
We are able to accommodate large groups within the restaurant and we also have spaces for exclusive hire.Please contact sami.arabi@hyatt.com directly for any further information.
10 minute walk from Vauxhall Station along the river towards Lambeth Bridge
Parking details
駐車場なし
Public transit
10 minute walk from Vauxhall Station along the river towards Lambeth Bridge, 15 minute walk from Westminster Station along the riverside after crossing Westminster Bridge
Fresh baby gem lettuce tossed with Caesar dressing, topped with anchovies, garlic croutons and shaved Parmesan (GL, EG, SD, DA, CE, MU, EG)
New England Clam Chowder £13.00
Clams cooked in butter and chicken broth, with finely chopped onions, double cream and small cubed potatoes. Finished with a garnish of chopped parsley and a sprinkle of smoked bacon crumbs. (GF,DA,CE, FI, SD, SH,MU)
Chef's Special Salad£21.00
Shredded baby gem lettuce, sliced fresh avocado, smoked salmon, cherry tomatoes, capers, coriander and chives, all drizzled with a zesty citrus dressing (V,VE, SD, D, CF, FI)
Lentil Soup£11.00
Lentils cooked in cumin, carrot & onion. Served with toasted Lebanese bread and lemon (GL, V, SD)
Mains from Around the World
Butter Chicken Curry £26.00
Succulent pieces of boneless chicken simmered in a creamy and aromatic tomato-based sauce. Enhanced with a harmonious blend of Indian spices and enriched with butter and cream for a luxurious finish. Accompanied by fluffy basmati rice and crispy poppadoms. (DA,GL,CE,NU)
Vegetable Curry £24.50
Coarsely chopped carrots, fresh garden peas, cauliflower florets and potatoes, all simmered to perfection in our specialty curry sauce. Served alongside fragrant fluffy basmati rice and crispy poppadoms (VE,GL,DA,CE,NU)
Spaghetti Bolognese £24.00
Al dente spaghetti cooked to perfection. Topped with seasoned minced meat simmered in a rich baby plum tomato sauce and sprinkled with chopped basil leaves for a burst of freshness. Finished with a generous sprinkle of shredded Parmesan cheese (GL, DA, EG, CE, NU)
Seafood Spaghetti£31.00
A mix of spaghetti, succulent squid, muscles, prawns and clams, gently spiced with red chili flakes for a mild kick. This dish is perfectly complemented by a rich and aromatic white garlic sauce. (GL,EG,SH,CR,DA,SD)
Chow Mein £27.00
Yakisoba noodles stir-fried with tender chicken breast, shredded cabbage, carrots, spring onions, garlic and ginger. Flavoured with oyster sauce, soy sauce, sesame oil, rice vinegar, brown sugar and garlic chilli sauce. Served with fresh bean sprouts for added crunch (GF,DA,CE,FI,SD,LU,SH)
Shish Tawook £30.00
Two skewers of cubed chicken breast, marinated in a rich blend of herbs and spices, then grilled to perfection. Served with a side of fries (G, SD)
Vegetarian Lasagne£24.00
A delicious blend of mixed peppers, red onion, garlic, courgettes, aubergine, and asparagus, layered with fresh tomatoes, bechamel and tomato sauce. (GL, DA)
English Fish Dishes
Pan-Fried Sea Bream with Scallops £32.50
Fresh sea bream, pan-sautéed in butter with succulent scallops and garlic, served alongside a medley of seasonal steamed vegetables. Complemented with a side of fragrant saffron rice. (GF,DA,CE, FI, SD, SH,MU)
Scottish Salmon £32.50
Marinated Scottish salmon pan fried in butter and garlic served with broccoli, asparagus and steamed new potatoes (GF, DA, FI)
Fish & Chips - POTUS Special £27.00
Beer-battered cod, weighing 240 grams, accompanied by skin-on fries cooked in ghee, lightly seasoned to perfection. Served with tartar sauce and your choice of pea puree or freshly steamed garden peas (GL, EG, DA)
From The Grill
340g | 12oz New York Steak£55.00
British Aberdeen Angus, grass fed, dry aged on the bone for 35 days in a Himalayan salt chamber and delivered to POTUS. Served with peppercorn or Bearnaise sauce (DA,EG)
283g |10oz Filet Mignon £55.00
British Aberdeen Angus, grass fed, dry aged on the bone for 35 days in a Himalayan salt chamber and delivered to POTUS. Served with peppercorn or Bearnaise sauce (DA,EG)
340g | 12oz Rib-Eye Steak £55.00
British Aberdeen Angus, grass fed, dry aged on the bone for 35 days in a Himalayan salt chamber and delivered to POTUS. Served with peppercorn or Bearnaise sauce (DA,EG)
Extras
Skin on Fries£5.50
Mashed Potatoes (DA)£5.50
Sautéd Broccoli (DA)£5.50
Steamed Spinach with garlic (DA)£5.50
Mac & Cheese (DA, GL)£6.50
Garlic Bread£5.00
(DA)
A Basket of Bread with Butter (DA)£5.00
Peppercorn (DA)/Bearnaise (EG,DA)£2.50
Poppadoms£2.50
Desserts
Selection of flavoured Gelato (2 scoops)£8.00
Tiramisu (DA)/Dark Chocolate (DA)/Passion Fruit (VE)/Pistachio (NU)(DA)(SS)/Vanilla (DA)
Your choice of a cake from our selection£10.00
Your choice of a cake from our selection (DA,EG,SD,SS,PE)
Selection of Cheeses (up to 3 cheeses)£9.00
(DA)
ダイナー53人による評価
POTUS Bar & Restaurantで食事をしたお客様による評価・口コミです(最近の評価に基づく)。
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです
4.1
4.1(全期間の評価をもとに集計)
最近の評価件数が少ないため、最新の評価のスナップショットを表示できません
4.1料理
4.1サービス
4雰囲気
3.8コストパフォーマンス
騒音レベル • にぎやか
53件の口コミ
OT
OpenTable ダイナー
ロンドン評価・口コミ (1)
3.0
2024年5月18日にご来店
総合評価 3
料理 4
サービス 3
雰囲気 4
The Smoked salmon start was very overpriced considering one thin slice of smoked salmon!
この情報は役に立ちましたか?
A
Alison
南ウェールズ評価・口コミ (3)
4.0
2024年2月28日にご来店
総合評価 4
料理 4
サービス 4
雰囲気 3
We had a delicious meal in a quiet restaurant. Good food, good service but not cheap.
POTUS Bar & Restaurant2024年3月3日に返信済み
Dear Alison,
Thank you so much for taking the time to share your wonderful experience at POTUS Restaurant.
We are thrilled to hear that you had such a positive experience with us.
Our team works hard to create memorable experiences through top- notch service and high quality cuisine, We are delighted to have met your expectations rather than our prices.
We cant wait to welcome you back soon.
Regards,
Sami Arabi
Food & Beverage Manager
sami.arabi@hyatt.co
Hyatt Regency Albert Embankment
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M
Mintea
ロンドン評価・口コミ (10)
3.0
2024年1月26日にご来店
総合評価 3
料理 3
サービス 5
雰囲気 3
The staff were lovely but it was very quiet considering it was a Friday night so no buzz. Beautiful restaurant though but the mains were nice but not better than you would get in a cheaper restaurant.
POTUS Bar & Restaurant2024年3月3日に返信済み
Dear Mintea
Thank you so much for taking the to share your experience at POTUS Restaurant. We appreciate your honest review and the opportunity to improve.
We are glad you chose to dine with us and we are sorry that we fell short of some of your expectations.
Our team can not wait to welcome you back.
Your support means the world to us!
Kind Regards,
Sami Arabi
F&B Manager
sami.arabi@hyatt.co
この情報は役に立ちましたか?
OT
OpenTable ダイナー
ロンドン評価・口コミ (3)
5.0
2024年1月2日にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
Very lovely meal great staff great value thanks again for an amazing time darron&Julie
POTUS Bar & Restaurant2024年3月3日に返信済み
Dear Anonymous
Thank you so much for taking the to share your wonderful experience at POTUS Restaurant. We are thrilled to hear that you had this positive experience with us.
Our team works hard to create memorable experience through our service & delicious cuisine. We are delighted to have met your expectations & cant wait to welcome you back for more exceptional moments. Your support meant the world to us.
Kind Regards,
Sami Arabi
F&B Manager
sami.arabi@hyatt.co
この情報は役に立ちましたか?
P
Phil
ロンドン評価・口コミ (3)
1.0
2023年12月31日にご来店
総合評価 1
料理 1
サービス 1
雰囲気 2
It took 1 hour and 50 minutes to get our starters, then a further 40 minutes for our main, which we had to send back twice to get it decently cooked. After 2 hour s and 30 of waiting for food we left the restaurant totally disappointed, we didn’t have the dessert which we ordered. We had six tables near our table which had the same experience, we all complained of the service we had.
I would never go back to this restaurant, totally disappointed
POTUS Bar & Restaurant2024年1月2日に返信済み
Dear Phil
Thank you for taking the time to share your feed back about your recent visit to POTUS Restaurant. We appreciate your honest words & the opportunity to improve.
We are sorry to hear that your experience fell short of expectations. Your comments are valuable to us as they help us identify areas where we can enhance our offerings & service.
We hope you will give us another chance to exceed your expectations in your next visit.
Regards
Sami Arabi
F&B Manager
sami.arabi@hyatt.co
1人がこの情報が役に立ったと言っています
RR
RitaR
ロンドン評価・口コミ (1)
1.0
2023年12月31日にご来店
総合評価 1
料理 3
サービス 1
雰囲気 1
Service was awful. Very understaffed and rude. Waited over 2 hours for drinks, and some never arrived. Food was relatively good, but by the time it arrived everything was already cold. We booked a table for 6 at £79pp and it feels like an absolute rip off. All other tables were experiencing the same level of ridiculously bad service, it wasn’t a case of a busy waiter. Just a total disorganized mess.
At the end they still had the audacity of adding the default service charges. When we requested those remove, given the awful service we had, they were once again rude and unprofessional. Worst dinning experience I ever had in the UK.
POTUS Bar & Restaurant2024年1月2日に返信済み
Dear RitaR
Thank you for taking the time to share your feed back about your recent visit to POTUS Restaurant. We appreciate your honest words & the opportunity to improve.
We are sorry to hear that your experience fell short of expectations. Your comments are valuable to us as they help us identify areas where we can enhance our offerings & service.
We hope you will give us another chance to exceed your expectations in your next visit.
Regards
Sami Arabi
F&B Manager
sami.arabi@hyatt.co
2人がこの情報が役に立ったと言っています
OT
OpenTable ダイナー
ロンドン評価・口コミ (3)
5.0
2023年12月31日にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
Fantastic food, fantastic staff, a great place to spend new year's eve with my wife
POTUS Bar & Restaurant2024年1月2日に返信済み
Dear Anonymous
Thank you so much for taking the to share your wonderful experience at POTUS Restaurant. We are thrilled to hear that you had this positive experience with us.
Our team works hard to create memorable experience through our service & delicious cuisine. We are delighted to have met your expectations & cant wait to welcome you back for more exceptional moments. Your support meant the world to us.
Kind Regards,
Sami Arabi
F&B Manager
sami.arabi@hyatt.co
この情報は役に立ちましたか?
EH
EmmaH VIP
ハートフォードシャー州評価・口コミ (4)
3.0
2023年9月13日にご来店
総合評価 3
料理 4
サービス 2
雰囲気 3
Service staff need to understand the menu more; our waiter referred to the black cod as bolognese cod (it wasn’t) and couldn’t tell us whether there were any accompaniments/vegetables with the fish without checking with the kitchen. Service was slow, it took an hour to arrive. But when it arrived, the food was good. Would go again, but don’t go here if you’re in a rush and looking for 5* service.
1人がこの情報が役に立ったと言っています
OT
OpenTable ダイナー VIP
シアトル・イースタンワシントン評価・口コミ (1)
3.0
2023年8月27日にご来店
総合評価 3
料理 3
サービス 3
雰囲気 3
Made reservation based on menu. But night we arrived they were using menu of the other, Labanese/Japanese restaurant in the hotel.
1人がこの情報が役に立ったと言っています
OT
OpenTable ダイナー
ロンドン評価・口コミ (19)
5.0
2023年3月11日にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
From the start our host was so welcoming, the service were so attentive our waitress Ariana lovely and helpful the ribeye steak fabulous medium rare cooked with excellence. The vibes so charming next to the fire place we enjoyed the Malbec wine.
Definitely we will be back
POTUS Bar & Restaurant2023年3月12日に返信済み
Dear Anonymous
Thank you for leaving such a wonderful review. We are delighted that you love your experience, our team will definitely be happy to read what you wrote. We put our customer experience and satisfaction as our priority. Your review reaffirms the hard work we put in every day. Again we thank you for your kind words.
Looking forward to see you soon again.
Sami Arabi
F&B Operation Manager
Mobile: +44(0)7741144759
Email:sami.arabi@hyatt.co
この情報は役に立ちましたか?
よくある質問
OpenTableを利用するダイナー53名がPOTUS Bar & Restaurantを4.1つ星評価しています。
10 minute walk from Vauxhall Station along the river towards Lambeth Bridge, 15 minute walk from Westminster Station along the riverside after crossing Westminster Bridge
Please contact sami.arabi@hyatt.com directly for more information.
パーティー・貸切
We are able to accommodate large groups within the restaurant and we also have spaces for exclusive hire.Please contact sami.arabi@hyatt.com directly for any further information.