- 総合評価 3
- 料理 3
- サービス 3
- 雰囲気 4
Usually when you go to a nice steak house, and you're paying above normal prices, you expect to get the best of the best, whether it be taste, temperature, or even overall selection of your food. We happened to dine here WITH reservations on Valentine's Day, which seemed to be MUCH busier than normal, but we understood the occasion and expected to be waited on accordingly. First off, there was an option to dine with a 5 course set menu (for $160/person) or another option to dine at la carte (as they always offer this), we made the mistake of ordering a la carte..... From that moment on it seemed as though the wait staff took LONGER than usual to take our order and serve us. We were denied the ordering of bread or a salad (unless we had the 5 course meal, per the "chefs" instruction via our waitress), received our food (1 steak to share, mashed potatoes, and veggies) 45 minutes after we ordered it (there were 2 other tables next to us that got there 15 and 25 minutes after us, that received their entire meals and dessert before we received ours), AND to top it off, our sides were cold on arrival. We told our waitress that our potatoes were cold and she offered to bring us a new batch, which came out just as cold. Pretty disappointing for the amount we paid ($220+ total). I understand that set menus are easier for the chef/team but if it's that much of a burden to allow a table that isn't on the set menu order, probably should disclose that ahead of your reservations. That gives diners the option to choose whether they want to dine there and accept the availability or not!