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Rosa Negra - Cancún ROO Cancún

Rosa Negra - Cancún

4.5
4.5
評価・口コミ(4141)
500 メキシコ・ペソ~
中南米料理

レストランの予約

2名
19:00
本日54回予約が入りました。
エクスペリエンスをご利用いただけます。
  • 特別な食事に最適
  • にぎやか
  • テラス席が評判
RosaNegra Cancun by Grupo RosaNegra is a space that irradiates freedom, a tribute to Latin American cuisine inspired by countries such as Peru, Argentina, Colombia, Brazil and Mexico. Located in a stunning complex in the most exclusive area of Cancun's hotel zone, RosaNegra offers a fascinating culinary experience and incredible shows such as the Fire Show, sparklers and bongos live set

追加情報

  • 電話番号
  • 予算
    500 メキシコ・ペソ~
  • 料理ジャンル
    中南米料理, 肉料理, シーフード・海鮮料理
  • 【営業時間】
    ランチ 13:00~18:00 ディナー 18:00~03:00
  • Dress code
    スマートカジュアル
  • Parking details
    Valet Parking
  • 【ご利用可能カード】
    AMEX, Mastercard, Visa
  • 【シェフ・料理長】
    Marco Antonio Jiménez Velueta

エクスペリエンス

  • Champagne Special Experience at RosaNegra

    一組当たりMX$4,540.00

    プリペイド

    複数の日付でご予約可能
    Delight your partner with an unforgettable evening in a setting designed to celebrate love: A table on our terrace with a privileged view of the lagoon, thoughtfully prepared for the occasion. Romantic décor featuring rose petals and candlelight. A champagne bucket with a perfectly chilled bottle of Moët & Chandon Extra Brut, accompanied by glasses ready for your arrival. Surprise your loved one with a magical evening where every detail is designed to make them feel truly cherished.
    写真(Champagne Special Experience at RosaNegra)

ダイナー4,141人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

4.5
4.5(最近の評価をもとに集計)
  • 4.4料理
  • 4.5サービス
  • 4.7雰囲気
  • 4.2コストパフォーマンス

騒音レベル普通

ダイナーが選ぶベストレストラン

  • カンクン、リビエラマヤ

    一番予約が入ったお店

  • カンクン

    グループ・宴会に最適

  • カンクン

    注目のお店

  • カンクン

    テラス席が評判

  • カンクン

    一番予約が入ったお店

4,141​件の口コミ
  1. Keon VIP

    ワシントン DC エリア評価・口コミ (5)

    5.0

    1日前にご来店

    1. 総合評価 5
    2. 料理 4
    3. サービス 5
    4. 雰囲気 5
    Ambiance here is amazing if you want a show and a good time. This was my 3rd time here and the food was not as great as before but still was awesome. Highly recommend their steak and not so much the lobster this time.

    この情報は役に立ちましたか?

  2. OpenTable ダイナー

    ヒューストン評価・口コミ (1)

    4.0

    2日前にご来店

    1. 総合評価 4
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5
    Love it! Really a nice experience for couples and groups. Awesome views

    この情報は役に立ちましたか?

  3. OpenTable ダイナー

    ヒューストン評価・口コミ (1)

    3.0

    3日前にご来店

    1. 総合評価 3
    2. 料理 3
    3. サービス 1
    4. 雰囲気 5
    Bitter sweet experience. Went there to celebrate my friend’s bday. Food was ok, I had the catch of the day and she had the shrimp risotto. First, they forgot her meal, and while I was waiting for hers, mine got cold. After complaining twice, they finally brought our food. We arrived at 7:45 and food was delivered close to 9:45. They forgot the drink my friend had ordered too. After dinner was over, the waitress brought her a single sparkle and we were confused for a bit since had observed that other customers celebrating bdays were brought several sparkles, with more waitresses making noise and even a piece of cake. We had to complain again and then couple minutes later, they brought her the cake with sparkles and all. We finally complained to the manager and they sent us two champagne glasses and waive the cost of one drink she had ordered and received about an hour later. The service was nothing but disappointment. However, by the end, they switched our server. This time, big difference! He offered to bring us to the next bar/restaurants that are connected through a bridge over the water. We had the opportunity to enter those facilities without paying admission. We needed up having a fantastic evening after that. I would probably give them a second chance. The ambience was great, good music, good show overall.
    Rosa Negra - Cancún3日前に返信済み
    Thank you for taking some of your precious time to share your experience with us. We asure you we're going to be on top of your sugestions in order to improve. We hope we'll have the oportunity to acomplish your expectations in the near future. Best regards. The management

    この情報は役に立ちましたか?

  4. Verónica

    サン・ルイス・ポトシ評価・口コミ (4)

    5.0

    4日前にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5
    We had an amazing time, staff was great, food is delicious! Overall great restaurant.
    Rosa Negra - Cancún4日前に返信済み
    Dear Veronica, thank you for choosing Rosa Negra Cancun. We are delighted after reading your positive comment, and we hope to have the pleasure to welcome you again in a near future. It makes me proud to read your comments. Best regards. The management.

    この情報は役に立ちましたか?

  5. OpenTable ダイナー

    ロンドン評価・口コミ (3)

    5.0

    5日前にご来店

    1. 総合評価 5
    2. 料理 4
    3. サービス 4
    4. 雰囲気 5
    Create ambiance and food. Good service too. Very lively
    Rosa Negra - Cancún4日前に返信済み
    Thank you for choosing Rosa Negra Cancun. We are delighted after reading your positive comment, and we hope to have the pleasure to welcome you again in a near future. It makes me proud to read your comments. Best regards. The management.

    この情報は役に立ちましたか?

  6. OpenTable ダイナー

    ウェストパームビーチ評価・口コミ (1)

    2.0

    6日前にご来店

    1. 総合評価 2
    2. 料理 2
    3. サービス 3
    4. 雰囲気 5
    This place is very beautiful, but the experience I had was not so much. Service was quite slow, when restaurant was not busy, especially when I wanted to pay so I could leave. Ordered the mushroom risotto, was undercooked and crunchy , a friend ordered something advertised as crispy and came out steamed, had to change order and by the time the other item came out we all ate our food because we did not want cold food. Seems like their goal is to upsell the customer, and when you don’t purchase their most expensive items the service level decreases. Most of the time we were rushed into ordering, as the server would hover over and stay nearby watching us, but when it comes time for us to pay he is not the same he was before with his “attentiveness”. I am a server myself and the time it takes for a customer to wait to pay is crucial in food service. My least favorite part was the meat board they brought out and tried to sell to all of us. Also, the server should smile more, he seemed quite upset during the experience and I did not see one smile. I would go somewhere else.
    Rosa Negra - Cancún4日前に返信済み
    Thank you for taking some of your precious time to share your experience with us. We asure you we're going to be on top of your sugestions in order to improve. We hope we'll have the oportunity to acomplish your expectations in the near future. Best regards. The management.

    1​人がこの情報が役に立ったと言っています

  7. OpenTable ダイナー VIP

    オースティン評価・口コミ (1)

    5.0

    2025年3月2日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5
    Such a fun place for a celebration!! The food was also amazing.

    この情報は役に立ちましたか?

  8. OpenTable ダイナー

    ニューヨーク評価・口コミ (1)

    4.0

    2025年3月1日にご来店

    1. 総合評価 4
    2. 料理 5
    3. サービス 4
    4. 雰囲気 4
    The food and experience was amazing but when it came to pay the bill. They weren’t satisfied with the tip and essentially was passive aggressive about giving a bigger tip. Which I refused of course. Other than that the service was excellent
    Rosa Negra - Cancún2025年3月1日に返信済み
    Thank you for taking part of your valuable time to share your experience with us. We assure you that we will be aware of your suggestions in order to improve and we hope to have the pleasure to welcome you again in a near future. Best regards. The management

    この情報は役に立ちましたか?

  9. OpenTable ダイナー

    シカゴ・イリノイ州評価・口コミ (1)

    1.0

    2025年3月1日にご来店

    1. 総合評価 1
    2. 料理 1
    3. サービス 1
    4. 雰囲気 3
    Our recent dining experience at Rosa Negra in Cancún was profoundly disappointing, especially given the significance of the occasion—our daughter’s 28th birthday. From start to finish, the evening was marred by subpar service and a blatant disregard for our dietary preferences and cultural values. Service and Seating: Despite informing the restaurant of our special celebration, we were seated in a secluded corner, far from the main dining area. The promised “special seating” amounted to nothing more than a table adorned with wilted rose petals and a solitary candle. This isolation resulted in prolonged periods without server attention, contributing to the oversight of our side dishes. Food Quality and Preparation: The culinary missteps were numerous:     •    Missing Side Dishes: Our orders of mashed potatoes and asparagus never arrived.     •    Entrée Issues: The ribeye steaks were not cooked to the requested temperatures, reflecting a lack of attention to detail.     •    Salad Mishandling: We explicitly requested a Caesar salad without anchovies due to personal preferences. Not only did the salad arrive with anchovies, but upon raising the issue, the staff merely scraped them off, leaving remnants behind. Additionally, the salad was overdressed, causing the lettuce to become soggy and unappetizing. Cultural Insensitivity: As practicing Muslims, we abstain from alcohol. Despite communicating this clearly, the staff repeatedly offered us shots instead of addressing our concerns with the meal. This not only demonstrated a lack of cultural awareness but also a disregard for our comfort and beliefs. Management’s Response: When we voiced our dissatisfaction, management’s sole concession was to remove the charge for the mashed potatoes—a dish we never received. No further efforts were made to rectify the situation or acknowledge the multiple shortcomings of the evening. Lastly, they did not apply the down payment of $200+ USD made through open table. Horrendous

    この情報は役に立ちましたか?

  10. Emily

    ニューヨーク評価・口コミ (1)

    5.0

    2025年3月1日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5
    Loved this place!!! Will def be returning before leaving my vacation!!

    この情報は役に立ちましたか?

よくある質問

OpenTableを利用するダイナー4141名がRosa Negra - Cancúnを4.5つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名
19:00
本日54回予約が入りました。
エクスペリエンスをご利用いただけます。
Rosa Negra - CancúnのGoogle マップ

77500 ROO Cancún, Av. Kukulcán KM 15, Zona Hotelera,

追加情報

  • 電話番号
  • 予算
    500 メキシコ・ペソ~
  • 料理ジャンル
    中南米料理, 肉料理, シーフード・海鮮料理
  • 【営業時間】
    ランチ 13:00~18:00 ディナー 18:00~03:00
  • Dress code
    スマートカジュアル
  • Parking details
    Valet Parking
  • 【ご利用可能カード】
    AMEX, Mastercard, Visa
  • 【シェフ・料理長】
    Marco Antonio Jiménez Velueta
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