- 総合評価 1
- 料理 1
- サービス 2
- 雰囲気 1
Saaya: Highly Overrated
We visited Saaya to celebrate our 15th anniversary, drawn in by the appealing Instagram posts and website pictures. Unfortunately, the experience fell far short of expectations.
Customer Service:
When making the reservation, I mentioned our anniversary and requested a special experience. However, it was clear they hadn’t taken note. The staff seemed indifferent, and the customer service was poor.
Ambiance:
The ambiance was nothing like what they advertised. If you’re looking for a place to relax, eat, drink, and have a conversation, this isn’t it. The music was so loud I had to shout to be heard, making it impossible to enjoy the evening. The dim lighting and cramped atmosphere made it feel more like a den than an upscale restaurant. Definitely not a venue for celebrating a special occasion.
Food:
The food was disappointing. Saaya claims to serve Mediterranean cuisine, but they couldn’t even get the basics right. The salad was not fresh, and the falafel was burnt and overly salty—I had to send both back. While the rest of the dishes were passable, they didn’t reflect the quality you’d expect from an “upscale” restaurant. Honestly, I’ve had far better Mediterranean food at small local eateries. It felt like the chef lacked experience in Mediterranean cooking.
Drinks:
I ordered the Watermelon Heatwave, a tequila-based cocktail, but it was more like sparkling water with a hint of watermelon. There was no detectable alcohol, and the drink was a huge letdown.
Price:
Even after returning two dishes, the price for three items was exorbitant. Given the poor quality of the food and drinks, it was absolutely not worth the cost.
Overall:
Saaya is not an upscale restaurant, despite its carefully curated social media images and loud music. The experience was a complete disappointment and ruined our anniversary celebration. I couldn’t wait to leave. It’s definitely not worth the time or money.
Saaya2024年12月2日に返信済みAbhishek – Thank you for choosing Saaya Dallas for your anniversary celebration. It's disheartening to know the experience didn't align with your expectations, as creating memorable experiences for special occasions is important to us. We value your detailed feedback regarding the service, atmosphere, and menu offerings. We hope to have the opportunity to provide you with a more delightful experience in the future. Thank you.