A
Audrey
オクラホマ シティ評価・口コミ (1)
- 総合評価 2
- 料理 3
- サービス 1
- 雰囲気 1
I am incredibly disappointed in my experience at Seltzer's. I made a reservation at 10 am for brunch on a Sunday. I showed up a few minutes early and made sure to check in at the front desk. I was told by the hostess that she would check on my table to make sure it was clean and ready for her to escort us to.
As she walked away to check, I turn around and notice about 4 to 5 other groups waiting to be seated as well. I struck up a few conversations with them and was given some info on how long they all had been waiting, and if they had a reservation or not. Some had already been waiting, with reservations, for more than 30-45 minutes with no updates or communication from the staff at any point.
Long story short, it took 40 minutes past our reservation time to finally be sat down. On top of this, or waitress did not come and stop by our table for about 10-15 minutes. She kept walking by and saying "give me 5 minutes", she did that about 2 or 3 times. Once again, just no communication whatsoever. The food was much better than the service, although we had a limited menu for some reason (really wish they would have had better communication about that as well).
My group was very excited to come and try their food and drinks - and we were surprisingly very disappointed in our overall experience. I hope that they can stay afloat and work on their environment and etiquette. They would be a fantastic restaurant if they could keep up with the baseline necessities.