Simaruba

Simaruba​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. T

   Terren

   バハ・カリフォルニア・スル州評価・口コミ (1)

   1.0

   本日ご来店

   1. 総合評価 1
   2. 料理 5
   3. サービス 4
   4. 雰囲気 4

   The music was WAY too loud!!! We asked several times to turn it down but the second the saxophonist played it went back to being almost excruciating.
   

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2. M

   Mercurio VIP

   バハ・カリフォルニア・スル州評価・口コミ (17)

   4.0

   3日前にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 3

   Good food, great location and views. Service starts very good and attentive, after two other tables arrived, service was ok, we wait more than 15 minutes to see a waiter to order dessert. We decide to leave to get dessert on another place.
   

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3. K

   Kristin VIP

   サンフランシスコ・ベイ周辺評価・口コミ (7)

   3.0

   2025年4月9日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 5
   4. 雰囲気 5

   Service was lovely, ambiance and entertainment were fabulous, food was just ok.
   

   Simaruba2025年4月11日に返信済み

   Thank you for taking the time to share your feedback! We're so glad to hear that you enjoyed the service, ambiance, and entertainment. We're sorry to hear that the food didn't quite meet your expectations this time. Your comments are truly valuable to us, and we're already working on improvements. We hope to have the chance to wow you on your next visit. Looking forward to welcoming you back soon!
   

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4. S

   Susan

   サクラメント・サクラメント・バレー評価・口コミ (4)

   4.0

   2025年4月1日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   The cocktails, service and ambience were great. The only negative was that we were the only ones there which was strange. But it was a nice restaurant anyway. Very hip decor and near the art district to explore.
   

   Simaruba2025年4月3日に返信済み

   Thank you for sharing your experience! We're delighted that you enjoyed our cocktails, service, and ambiance. It’s great to hear that you liked our décor and location near the art district. We understand that a quieter atmosphere can sometimes feel unexpected, but we appreciate you giving us a chance and are glad you had a nice time. We hope to welcome you back soon—perhaps on a livelier evening!
   

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5. G

   George VIP

   ダラス・フォートワース評価・口コミ (3)

   5.0

   2025年3月29日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great food and service!! Will be back in the future!
   

   Simaruba2025年4月3日に返信済み

   Thank you for your wonderful review! We're delighted to hear that you enjoyed the food and service. We can't wait to welcome you back in the future!
   

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6. M

   Michael

   ミネアポリス・セントポール評価・口コミ (4)

   4.0

   2025年3月28日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   Ambiance and food were outstanding. They had a live saxophonist which was fun. The only reason for 4/5 stars was how long it took for us all to get our food. We sat down at 6:50pm and the final dish was served at 8:40pm. The dishes for our party of 8, we sporadically served over a 35 minute time span. Most of the other tables around us had the same issue. People that sat down 30 mins after us, had eaten and paid, before our final dish was served. I get the service industry can be tricky at times, but at this price point, something needs to change. No explanation was provided, but the waiter did offer us a free round of drinks and did apologize. It's just frustrating when no explanation is provided and then we were told "5 or 6 more minutes for the food" turned into 25 minutes. Food and drinks were very good, when they were served.
   

   Simaruba2025年4月3日に返信済み

   Thank you for taking the time to share your experience. We’re thrilled to hear that you enjoyed the ambiance, food, and live saxophonist! However, we sincerely regret the delay in service and understand how frustrating it must have been to wait that long for your dishes. Your feedback is invaluable, and we take it seriously. We’re actively working with our team to improve service efficiency and ensure that all guests receive their meals in a timely manner. We understand that clear communication and prompt service are just as important. We truly appreciate your patience and hope to have the opportunity to provide you with a flawless experience on your next visit.
   

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7. E

   Eileen VIP

   カリフォルニア州セントラルコースト評価・口コミ (9)

   4.0

   2025年3月28日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   It was nicely decorated and great vibe. Having the saxophone player was a hit . The food and service were also good.
   

   Simaruba2025年4月3日に返信済み

   Thank you for your kind words! We're delighted to hear that you enjoyed the decor, ambiance, and live saxophone performance. It’s also wonderful to know that you had a great experience with our food and service. We look forward to welcoming you back soon!
   

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8. S

   Sarah VIP

   ポートランド・オレゴン評価・口コミ (88)

   5.0

   2025年3月24日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Beautiful atmosphere, outstanding service and excellent meal! The salmon was amazing. I highly recommend it!!
   

   Simaruba2025年4月3日に返信済み

   Thank you so much for your wonderful review! We’re thrilled you enjoyed the atmosphere, service, and especially the salmon — it's one of our favorites too! Your recommendation means the world to us. We can’t wait to welcome you back for another excellent experience!
   

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9. G

   Greg

   カルガリー・南アルバータ評価・口コミ (4)

   5.0

   2025年3月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Visited here to celebrate my birthday. Everything was perfect and the finish with churros was the best!
   

   Simaruba2025年4月3日に返信済み

   Thank you for choosing to celebrate your birthday with us! We're honored to have been part of such a special occasion. We're so glad everything was perfect—and we agree, ending with churros is always a great idea! We hope to celebrate with you again soon.
   

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10. OT

    OpenTable ダイナー VIP

    ニューヨーク評価・口コミ (4)

    4.0

    2025年3月13日にご来店

    1. 総合評価 4
    2. 料理 4
    3. サービス 4
    4. 雰囲気 5

    The Resturant ambience is very nice overlooking SJ. Love the rooftop experience. The only problem was our waiter did not speak English enough to understand our order. He had to locate another server to translate each time we had a question about an item on the menu or wanted something prepared a certain way. This was somewhat unusual as we have never experienced this in a nice Mexican restaurant. ( we travel extensively in Mexico and other countries and come to San Jose del Cabo twice a year). I don’t expect perfect english from a server in Mexico but this was extreme. It won’t keep us from comIng back however.
    

    Simaruba2025年3月17日に返信済み

    Thank you for your kind words about our restaurant and rooftop experience. We truly appreciate your feedback and your continued visits to San José del Cabo. We sincerely apologize for the language barrier you encountered during your visit. While we strive to provide excellent service, we understand that clear communication is essential to ensure a smooth dining experience. We will take this into account and work on improving the English proficiency of our team. We’re delighted to know this won’t keep you from returning, and we look forward to welcoming you back with an even better experience next time. Thank you again for your valuable feedback!
    

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