- 総合評価 3
- 料理 1
- サービス 3
- 雰囲気 5
This restaurant is gorgeous.
My first visit to this restaurant in October was divine. The service was akin to a Michelin star restaurant and the food was delectable.
On the January visit, the server, in her intro, explained that she didn’t understand why the restaurant had a large selection of wines 🤯; wine glasses were dirty, (I had to request a sparkling clean glass), and the food was disappointing.
The manager was apologetic and remade the meal, but explained that CORPORATE was calling the shots. (So even the remade meal while improved from what was first brought out, was still lacking in flavor and presentation.)
That was a huge wake up call for me. This is the second disappointing experience I’ve had in a corporate run restaurant, recently. I’ll likely spend my money on smaller, owner-operated type establishments until off-site, big wig, restaurantuers learn that on-site chefs who love food should be the ones calling the culinary shots.
Smashing Grapes - Columbia本日返信済みJamila, thank you for your review-we are disappointed to learn about this experience and we appreciate your insight. To clarify, we are not run by a large corporate business, but instead, Titan Hospitality is a small business that has built itself from the ground up. While we now have multiple units, the business began with one restaurant and one person, and each unit is treated with the same consideration and attention to detail as the first. This is something we take great pride in, so we are sorry that our team was mistaken in their communication with you. Regardless, we are sorry you did not enjoy your meal, and we really hope to have the chance to serve you again soon to prove we can offer you a 5-star dining experience. With Gratitude, The Team at Smashing Grapes Columbia