OT
OpenTable ダイナー
シャーロット評価・口コミ (1)
- 総合評価 2
- 料理 2
- サービス 2
- 雰囲気 1
I did a reservation for my best friend and I's birthday and we had a party of 6 which ended up being 5. When I reserved our table, I added in the comments that we were bringing cakes to share to celebrate. When we arrived, we were told that outside food is an additional charge of $5 (we had 2 cakes), and "if I was aware of this up charge," but I was not. No one reached out about this and I reserved weeks ago, so I think this needs to be mentioned when reserving or even on their website. There was a lack of communication there. When I asked if it'll be $5 per cake the hostess said yes, so we were fine with paying the $10. When it came time to pay, we were actually charged $25 for the cakes and were told that it's $5 per person and not per dessert so that definitely needs to be said to the hostess cause she obviously did not know. That was very disappointing.
Our table also wasn't ready even with the reservation so we ended up standing around for 10 minutes. This place has no waiting area so it was very awkward standing near the door. When we were seated, we were placed in a darker area of the restaurant which sucks because there were cute spots with nice ambiance available, but we were put off in a corner. There was a larger booth right behind us with good lighting and a table that came after us that was sat there. The seating arrangement is obviously not taken in consideration with party sizes.
The service overall was okay. It did not seem that packed and there were many servers. The hostesses were nice. Multiple people came by our table and cleaned it frequently while we were there.
The food tasted fine and the serving sizes were okay, but I would expect a bit more for the prices of the meals. My best friend had ordered lamb racks medium rare, and it came out medium. You would think paying $71, that it would come out perfect so I think there needs to be more consistency for all the meal items.
You also can only split the check in 3 ways for parties of 4 and mo