STK Rooftop Steakhouse & Bar

STK Rooftop Steakhouse & Bar​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. E

   Eleonora

   ロンドン評価・口コミ (1)

   3.0

   6日前にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 3
   4. 雰囲気 4

   They have an event in one side of the restaurant and felt a bit like the staff is more occupied with that. They misunderstood my drink order, then had to remind the waiter for my dessert order (who didn’t react very kindly) and on top of it, I was overcharged.
   

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2. C

   Charmainen

   ロンドン評価・口コミ (1)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The food was delicious! But for drinks, they need to sort it out it's overpriced. Apart from that it is a 10 for me, and the staff were all amazingly nice and friendly I will recommend 🥰
   

   STK Rooftop Steakhouse & Bar4日前に返信済み

   Dear Charmainen, Thank you for taking the time to share your feedback! We’re thrilled to hear that you enjoyed the food and experienced such friendly service from our team. Your comments regarding the drinks pricing have been noted and will be shared with the relevant team for review. We truly appreciate your recommendation and look forward to welcoming you back again soon. Warm regards, STK Team
   

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3. L

   Leigh

   ロンドン評価・口コミ (6)

   1.0

   7日前にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Do not bother I have eaten in stk around the world and have never experienced anything like it music above loud couldent even here the waiter management letting a girl brush her hair next to people eating food cold drinks warm really don’t bother
   

   STK Rooftop Steakhouse & Bar6日前に返信済み

   Dear Leigh, Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointing experience with us. This does not reflect the high standards we aim to uphold at STK, and we sincerely apologise for the noise levels, the temperature of the food and drinks, and the lack of attentiveness you described. Your comments have been shared with our management team to ensure we address these issues promptly. We genuinely appreciate your feedback and hope you might consider giving us another opportunity to provide the quality experience you expect and deserve. Warm regards, STK Team
   

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4. T

   Tenniel

   ロンドン評価・口コミ (3)

   3.0

   7日前にご来店

   1. 総合評価 3
   2. 料理 1
   3. サービス 2
   4. 雰囲気 4

   The best part was the sliders that we requested to be changed to chicken due to dietary restrictions. The chicken was flavourless and required plenty of salt and pepper. None of the plates were finished by the chicken eaters. The steak sauce provided was in fact bbq sauce which would not be provided in a real steakhouse! So many improvements to be made for the price I've had better food and drinks included for the price. I would only return for happy hour. Disappointed with the overacted hype of STK
   

   STK Rooftop Steakhouse & Bar4日前に返信済み

   Dear Tenniel, Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations, especially regarding the chicken sliders and sauces. We truly value your comments as they help us identify areas where we can improve. Your remarks will be shared with our culinary team to ensure we continue to elevate the dining experience for all our guests. We hope to have the opportunity to welcome you back and provide you with a much better impression. Warm regards, STK Team
   

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5. J

   Joel

   ロンドン評価・口コミ (2)

   5.0

   2025年4月18日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Happy hour menu is limited and portion are small but my god, the quality and taste was second to none. Highly recommended
   

   STK Rooftop Steakhouse & Bar6日前に返信済み

   Dear Joel, Thank you for sharing your feedback with us. We're delighted to hear you enjoyed the quality and taste of our food — it truly means a lot to the team! We also appreciate your comments regarding the Happy Hour timing and portion sizes. Your suggestions are very valuable, and we will definitely review our booking availability to ensure expectations are clear and experiences are seamless. We look forward to welcoming you back again soon! Warm regards, STK Team
   

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6. M

   Michelle

   ロンドン評価・口コミ (3)

   5.0

   2025年4月16日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Beautiful decor, food and service. Would definitely book again.
   

   STK Rooftop Steakhouse & Bar7日前に返信済み

   Dear Michelle, Thank you so much for your kind words! We're thrilled you enjoyed the beautiful décor, delicious food, and great service. We can’t wait to welcome you back again soon for another fantastic experience. Warm regards, STK Team
   

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7. I

   Ibrahim

   ロンドン評価・口コミ (1)

   3.0

   2025年4月12日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 1
   4. 雰囲気 2

   Service was extremely slow. Was very difficult to get a waiters attention to place an order or to get the bill. Although food was overpriced, it was good quality. Music was so loud that it was difficult to have a conversation.
   

   STK Rooftop Steakhouse & Bar2025年4月14日に返信済み

   Dear Guest, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with our service and atmosphere did not meet your expectations. While we’re pleased that you enjoyed the quality of the food, we understand how important attentive service and a comfortable dining environment are to an enjoyable evening. Your comments have been shared with our team so we can work on improving the overall guest experience. We hope to have the opportunity to welcome you back and provide the high standard of service we're known for. Warm regards, STK Team
   

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8. K

   Kevin

   ロンドン評価・口コミ (1)

   3.0

   2025年4月12日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 1
   4. 雰囲気 4

   Our waiter forgot to bring the drinks order on two separate occasions. Service was inattentive and not warm, no smiles or niceties. One of our party of four needed seversl visits to the toilet very shortly after eating the lunch, so something eaten wasn’t right. We were sat in a corner squashed between a window and a pillar, and one of our party was repeatedly bumped into by the waiters and waitresses with no apologies and no attempt to make any of us more comfortable. The only nice thing about the visit was that there was a West African 30th birthday party that gave the place a great ambience. Had it not been for them, not sure what the ambience would’ve been like? We were entertaining customers, it was our first visit, and sadly was a disappointing visit all round.
   

   STK Rooftop Steakhouse & Bar2025年4月14日に返信済み

   Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your visit. It’s disappointing to hear that the service fell short of the high standards we strive to maintain. We understand how important it is to have attentive, friendly service, and it’s clear that we missed the mark in your case. We’re also sorry to hear about the discomfort you experienced with the seating and the issue with your meal. This is certainly not the experience we want to provide. comfort. We truly hope to have the opportunity to welcome you back and provide you with the exceptional experience you should have had from the start. Warm regards, STK Team
   

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9. D

   Douglas

   ロンドン評価・口コミ (3)

   5.0

   2025年4月11日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Arriving at the restaurant on the 18th floor by lift was a lovely introduction. The views over London are immediately impressive and our outside table added to the experience. The service was absolutely first class and the steaks were done to perfection. It was slightly overpriced but given the location and the service my wife and I came away having had a brilliant night.
   

   STK Rooftop Steakhouse & Bar2025年4月12日に返信済み

   Dear Douglas, Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that the stunning views, first-class service, and perfectly cooked steaks made for a brilliant evening for you and your wife. We understand your thoughts on the pricing, and we truly value your feedback. We're so pleased the overall experience met your expectations, and we hope to welcome you both back for another special evening soon! Warm regards, The STK Rooftop Team
   

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10. L

    Lola

    ロンドン評価・口コミ (2)

    5.0

    2025年4月11日にご来店

    1. 総合評価 5
    2. 料理 4
    3. サービス 5
    4. 雰囲気 5

    Lovely staff and experience. Buttermilk chicken slightly overcooked.
    

    STK Rooftop Steakhouse & Bar2025年4月14日に返信済み

    Dear Lola, Thank you for your feedback! We're delighted to hear that you had a lovely experience with our staff. We do apologize that the buttermilk chicken was slightly overcooked, and we appreciate you bringing this to our attention. We'll ensure that the kitchen takes extra care in preparing it to perfection moving forward. We hope to have the pleasure of welcoming you back soon for another fantastic experience. Warm regards, STK Team
    

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