- 総合評価 2
- 料理 2
- サービス 2
- 雰囲気 2
We dined at this restaurant last night, and unfortunately, our experience was far from what we expected, especially given the price point.
Upon arrival, we opted for valet parking, only to find a long wait because the valet had lost someone’s keys. The scene was chaotic, with people honking and frustrated guests waiting around. After some time, we finally managed to hand over our car, though it was not a smooth start to the evening.
Reservation? What Reservation?:
We had a reservation for 8:30 PM and arrived on time, only to be told by the hostess that there were four tables ahead of us. Despite having a reservation, we were asked to wait in the outdoor seating area, which had heaters and couches. We decided to wait, but after 30 minutes in the cold, we checked in again, only to be told there were still two tables ahead of us. At that point, we moved inside to wait in a cramped corridor with other guests. Finally, after a full hour of waiting, we were seated.
Our table was placed just two feet away from the exit, which meant every time the door opened, we were hit with cold air. To make matters worse, the tables were crammed so close together that the guests behind us kept bumping into our chairs, making it impossible to sit comfortably.
The restaurant was clearly overwhelmed, and while our waiter was friendly, the service was painfully slow.
When our food finally arrived:
•I had a fish dish, which was fine.
•My daughter had mac and cheese, which was also okay.
•My husband and son ordered steaks—both arrived cold.
For a high-end restaurant where we spent $560 (including tip), we expected much better food and service.
After dinner, we retrieved our coats from the coat check, which took longer than expected because they couldn’t locate our items. Then, the valet experience added to the frustration.
The valet fee was $20, but when we asked for our car, the valet handed us the keys and told us to find it ourselves.