Sugar Factory - Detroit

2.3

評価・口コミ（2245）

31～50 USドル

アメリカ料理

レストランの予約

2名

2025年3月16日

22:30

本日31回予約が入りました。

ユニークなカクテルが評判
にぎやか
特別な食事に最適

Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.

PLEASE NOTE SUGAR FACTORY DETROIT DOES NOT ACCEPT GIFT CARDS.
Please reach out to customerservice@sugarfactory.com with any questions.
Thank you

プライベートダイニング

イベントにお使いください

詳細を見る

追加情報

【ダイニングスタイル】
カジュアル
予算
31～50 USドル
料理ジャンル
アメリカ料理, デザート, バーラウンジ
【営業時間】
月～木　11:00～23:00 金・土　11:00～00:00 クローズ日
電話番号
(947) 219-0700
【ホームページ】
https://sf4.sugarfactory.com/detroit-mi
Dress code
スマートカジュアル
パーティー・貸切
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
パーティー・貸切のお問い合わせ
our Private Dining Coordinator: (947) 219-0700

エリア
48226 MI Detroit, 45 Monroe St.,
エリア
デトロイト
Parking details
駐車場なし
【その他】
ウィークエンドブランチ, カクテル, バー・ラウンジ, ビール, ワイン, 本格的なバー, 深夜（22時以降）営業

ダイナー2,245人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

2.3

2.3（最近の評価をもとに集計）

2.6料理
2.3サービス
2.9雰囲気
2コストパフォーマンス

騒音レベル • 普通

2,245件の口コミ

OT
OpenTable ダイナー
Detroit評価・口コミ (2)
2.0
1日前にご来店
1. 総合評価 2
2. 料理 2
3. サービス 3
4. 雰囲気 1
Place was uncomfortably loud. Dirty floors, not well kept.
この情報は役に立ちましたか？
OT
OpenTable ダイナー
Detroit評価・口コミ (1)
1.0
1日前にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 3
I took my 9-year-old for a special girl’s day. The place is totally overrated and I can tell the draw is to take instagram shots of the milkshakes. We waited an hour for our food which was incorrect and missing condiments and side dishes. The restaurant wasn’t even busy. The table was sticky and all of the silverware was spotty and not very clean looking. We probably saw our waitress twice throughout the meal. When the bill came it had a 20% “service fee” added. When I asked about it I was told that it was a tip that went into a general pot for all the servers to split. My waitress encouraged me to “add a tip just for me”. lol honestly with how terrible the service was (especially for the price of everything) I wasn’t even planning 20%. I wouldn’t recommend this restaurant unless they step up their service by a lot.
この情報は役に立ちましたか？
T
Tea
Detroit評価・口コミ (1)
1.0
2日前にご来店
1. 総合評価 1
2. 料理 3
3. サービス 1
4. 雰囲気 4
The service was terrible. I asked our server for barbecue sauce and she came back with empty cups. There was no barbecue sauce at the table, by the way. She didn’t give us napkins. I had to ask another server. Train your servers better. I knew I shouldn’t have came when I heard a young man passed away there anyway. I just wanted to see what Sugar Factory was about. I should have listened to the others.
この情報は役に立ちましたか？
OT
OpenTable ダイナー
サンアントニオ評価・口コミ (1)
1.0
2日前にご来店
1. 総合評価 1
2. 料理 4
3. サービス 1
4. 雰囲気 1
This was my second time visiting, and I was really disappointed. The atmosphere has completely changed, and the service was awful. Our waiter was nowhere to be found, and I constantly had to try to get his attention. Overall, a very poor experience—definitely won’t be coming back.
この情報は役に立ちましたか？
MM
MeganM VIP
Detroit評価・口コミ (5)
4.0
5日前にご来店
1. 総合評価 4
2. 料理 3
3. サービス 5
4. 雰囲気 4
Staff was amazing Food is normal Vibes are wonderful
この情報は役に立ちましたか？
OT
OpenTable ダイナー
Detroit評価・口コミ (3)
2.0
2025年3月9日にご来店
1. 総合評価 2
2. 料理 5
3. サービス 1
4. 雰囲気 3
The hostesses were welcoming and friendly. But the fact that I walked in and was told they were only accepting reservations, only to go into the lobby, go on open table, and be able to rsvp for 10 minutes later was crazy. An experienced hostess gauges the seating and current reservations, and moves accordingly. I understand if that was the operating rule for the day but there were quite a few empty tables. Hostesses are just as important as servers and the food. I would’ve suggested to a customer to go online - not just turn money and another opportunity to bring more customers in away. Hostesses earn tips too. And then when I asked about it, the response was just, “We didn’t know there were reservations on open table”. I would’ve sprinkled in a “my apologies” or some type of acknowledgment or reassurance that you would be sure to keep that in mind for the future. An experienced hostess knows what’s going on at all times - either from seeking the info themselves or getting a rundown from mgmt. Speaking of which, the restroom was HORRID. It looked as if no one stepped foot in there since 7am. There was trash on the floor, two stalls filled with tissue, and the sink was nasty. Mgmt should ensure it is cleaned every hour - even if they have to get in the field with their team themselves. The music was very loud but that’s probably the vibe. It didn’t bother me at all. The food was great and reasonably priced. I was actually impressed. The drink prices were insane though. For those prices you should be able to keep the glass. My server Nicole B was AMAZING. She was super nice, cheerful, accommodating, and made the overall experience better. I would go back next week if I could walk straight in to her section and not have to use the restroom. But I probably won’t be back anytime soon.
この情報は役に立ちましたか？
OT
OpenTable ダイナー
Detroit評価・口コミ (1)
1.0
2025年3月9日にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 5
I was not impressed walking in the door the pictures and videos has to be from another location out of state somewhere where the staff cared about their guests walking in the door the lil young chicks at the door had attitudes waited to be seated had reservations and still had to wait a long time to be seated and when we did sit down they sat a party of 15 in a corner by the dirty bathroom and our waiter was (MALLY) Horrible it was like he was on some kid of drugs or something he threw our straws on the table and nothing I wanted to eat they had and when I say nothing I wanted eat they didn’t have it was just horrible and if u asked him for something simple as napkins he didn’t bring them it was as if we had to share the one napkin that was on the plate, half the party had silverware the other half didn’t and when they did get they food they still had to wait after they waited almost ah hour for the food they waited an additional 20 minutes just for silverware on a plate And when I asked to speak to Ashley W the person I spoke to on the phone and planned and ordered with over the phone she wasn’t available neither was anything I added on to my reservation However I can say when I talked to the manager about my service and told him that I was disappointed and that was the worst service ever had at a restaurant he apologized and offered me a gift for my inconvenience and I got the bill they didn’t take the $200 off and I tried to tell the high waiter he just walked away I swear the 20% gratuity that’s added on is smart because half if them waiters especially the waiter we had (Mally) did deserve not one red cent Sugar factory Need to do a reboot and start over and do a mass hiring event or shut the place down AVOID this place is OVERRATED OVERPRICED AND SERVICE IS HORRIBLE
この情報は役に立ちましたか？
K
Kevin VIP
Detroit評価・口コミ (1)
3.0
2025年3月3日にご来店
1. 総合評価 3
2. 料理 1
3. サービス 3
4. 雰囲気 5
Foot is horrible. Pizza was bad. Haven’t had a good meal yet. Burgers are bad as well.
この情報は役に立ちましたか？
J
Jenni
Detroit評価・口コミ (1)
1.0
2025年3月2日にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 2
I feel it is overly priced. The food was gross I got the steak teriyaki and it was like beef jerky. My daughter got the shrimp scampi just ate the shrimp the rest she didn't like. The shakes yes looked nice but my 10 &11yr old said they tasted like mcdonalds shakes and the donuts on the volcano brownie was hard as a rock. They didn't even want to take them home. The ladys Bathroom was gross had a leak under sink and pooling on the floor. Soap dispenser was broken and just setting on the counter. And felt like the staff was nice but not attentive. Won't be going back and my 10yr old was there for her bday and wa so disappointed. Bought the candy and it was stale.
この情報は役に立ちましたか？
OT
OpenTable ダイナー
ミシガン州北部、アッパー半島評価・口コミ (1)
1.0
2025年3月2日にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
Made a reservation, didn’t get seated right away. Ignored by the waitstaff. Had to ask someone for a server. Food came out cold. Greek chopped salad was terrible. Thought it would be a fun place for lunch with my 4 yr old for his birthday but almost a 2 hr dining non-experience when the restaurant was nearly empty was not a good time. The restaurant was rundown and the bathroom was nasty. Do not recommend.
この情報は役に立ちましたか？

よくある質問

OpenTableを利用するダイナー2245名がSugar Factory - Detroitを2.3つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2025年3月16日

22:30

本日31回予約が入りました。

48226 MI Detroit, 45 Monroe St.,

追加情報

エリア
デトロイト
【営業時間】
月～木　11:00～23:00 金・土　11:00～00:00 クローズ日
予算
31～50 USドル
料理ジャンル
アメリカ料理, デザート, バーラウンジ
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
駐車場なし
【その他】
ウィークエンドブランチ, カクテル, バー・ラウンジ, ビール, ワイン, 本格的なバー, 深夜（22時以降）営業

【ホームページ】
https://sf4.sugarfactory.com/detroit-mi
電話番号
(947) 219-0700
パーティー・貸切
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
パーティー・貸切のお問い合わせ
our Private Dining Coordinator: (947) 219-0700

Sugar Factory - Detroit

レストランの予約

プライベートダイニング

追加情報

メニュー

ダイナー2,245人による評価

総合評価

よくある質問

Sugar Factory - Detroitの評価を教えてください。

Sugar Factory - Detroitでは現在予約を受け付けていますか？

レストランの予約

追加情報