Sugar Factory - Detroit

2.6

評価・口コミ（2157）

31～50 USドル

アメリカ料理

レストランの予約

2名

2024年12月18日

19:00

本日47回予約が入りました。

ユニークなカクテルが評判
にぎやか
特別な食事に最適

Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.

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追加情報

【ダイニングスタイル】
カジュアル
予算
31～50 USドル
料理ジャンル
アメリカ料理, デザート, バーラウンジ
【営業時間】
月～木　11:00～23:00 金・土　11:00～00:00 クローズ日
電話番号
(947) 219-0700
【ホームページ】
https://sf4.sugarfactory.com/detroit-mi
Dress code
スマートカジュアル
パーティー・貸切
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
パーティー・貸切のお問い合わせ
our Private Dining Coordinator: (947) 219-0700

エリア
48226 MI Detroit, 45 Monroe St.,
エリア
デトロイト
Parking details
駐車場なし
【その他】
ウィークエンドブランチ, カクテル, バー・ラウンジ, ビール, ワイン, 本格的なバー, 深夜（22時以降）営業

ダイナー2,157人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

2.6

2.6（最近の評価をもとに集計）

2.8料理
2.6サービス
3.1雰囲気
2.4コストパフォーマンス

騒音レベル • 普通

2,157件の口コミ

A
Alexis
Detroit
評価・口コミ (1)
2.0
評価・口コミ (1)
本日ご来店
1. 総合評価 2
2. 料理 3
3. サービス 1
4. 雰囲気 5
Terrible customer service. Empty place still serviced us as if the place was jammed pack.
この情報は役に立ちましたか？
L
Lisa
VIP
Detroit
評価・口コミ (23)
2.0
評価・口コミ (23)
1日前にご来店
1. 総合評価 2
2. 料理 1
3. サービス 3
4. 雰囲気 1
It was filthy and the food was gross. Not at all worth the visit. I won’t be back. The location in Chicago is so much better and even NY Times Square is decent by comparison. Don’t bother.
この情報は役に立ちましたか？
J
Justin
Detroit
評価・口コミ (1)
1.0
評価・口コミ (1)
2日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
Save yourself the headache and just go elsewhere. The amount you'll pay for food that is mediocre at best is disheartening to say the least. The side of mac and cheese my kid ate was essentially twenty pieces of melted American cheese singles mixed with a few noodles. Service was slow even though we were one of maybe five tables during our dining experience. The bathrooms are not kept up, disgusting, and stall doors/locks do not function properly. The kicker was when we tried to use a gift card (which was purchased from the restaurant, was valid, and was not expired) and were told THEY DO NOT ACCEPT GIFT CARDS. The manager was utterly useless just kept repeating "We do not accept gift cards". My 10 yr old has better managerial and people skills than this dolt.
この情報は役に立ちましたか？
O
Olivia
ヒューストン
評価・口コミ (2)
1.0
評価・口コミ (2)
3日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 2
4. 雰囲気 2
Out of a lot of items. Food was cold. Service was decent but great.
この情報は役に立ちましたか？
R
Ronda
VIP
Detroit
評価・口コミ (4)
1.0
評価・口コミ (4)
4日前にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 2
HORRIBLE SERVICE. Food was cold and cooked wrong. Waited over 30 minutes for a waiter.
この情報は役に立ちましたか？
L
Louis
Detroit
評価・口コミ (1)
2.0
評価・口コミ (1)
4日前にご来店
1. 総合評価 2
2. 料理 3
3. サービス 2
4. 雰囲気 3
Long waits for food and drinks. After we put in our order, we never saw our waitress again. Had a 45-minute wait to get our bill. Food was incorrect and was a whole ordeal to get it corrected. Staff all get pulled to sing and dance for parties. But if a lot of parties are happening lead to others not getting to talk to their wait staff.
この情報は役に立ちましたか？
A
Amanda
サンフランシスコ・ベイ周辺
評価・口コミ (6)
1.0
評価・口コミ (6)
4日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 5
This is the most unfortunate Sugar Factory we have ever been to. No one at our table enjoyed their food except for the burger. That was great. It was not at all busy and still the staff was extremely slow and all seemed very bothered by having to hussle or actually work. It was wild to watch every server and the bartender move slower than I have ever seen an entire staff move. There was no sense of urgency for anything what so ever. We sat at our table for 20 min with no one making eye contact, finally had to get up and get someone TWICE. And! We have to get our own drinks at the bar 3 times and also the bar tender discouraged us from ordering special drinks because they take too long to make. That is the literal WHOLE POINT of the Sugar Factories business. The bartender couldn’t even make a basic expresso martini in less that 20min , so I imagine she was right. And we ended up sending the martini back because it was awful. EEveryone at our table has been to several Sugar Factory locations many times before, however this Detroit location is not consistent with the brand and not up to par with the local businesses in the area downtown Detroit. What a let down. Management needs to hire and/or retrain employees. Or some staff needs to be let go. Lazy and bothered, are an understatement- motivation, ambition, and friendliness were absent. Oh- Every single glass was blatantly dirty and not wiped down, lipstick marks, etc. I can go on about more, but I think this makes the point.
この情報は役に立ちましたか？
J
Justine
Detroit
評価・口コミ (1)
5.0
評価・口コミ (1)
4日前にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
Food was really good, staff was very pleasant. Pricey but it was worth the experience either way. Next time I may just go for the drinks since I can’t afford both. :P
この情報は役に立ちましたか？
J
Julie
Detroit
評価・口コミ (1)
1.0
評価・口コミ (1)
7日前にご来店
1. 総合評価 1
2. 料理 3
3. サービス 1
4. 雰囲気 2
The service was terrible. We were not given silverware or napkins. When we asked it took at least 10 minutes and we were brought plastic ware. One of meals came out 15 minutes after the rest. Then we ordered dessert for our daughter and it never came. Not to mention everything was over priced, like really overpriced. With the prices and the baked in gratuity and the awful service this was a terrible experience! There are way better options in the area!! Would never go there again!!!
この情報は役に立ちましたか？
I
Irina
トロント・オンタリオ
評価・口コミ (1)
2.0
評価・口コミ (1)
2024年12月8日にご来店
1. 総合評価 2
2. 料理 3
3. サービス 1
4. 雰囲気 4
The place is very nice looking and the menu options sound very unique. We had a very unpleasant experience however due to poor service and customer service. I attended with my mom and my two kids. We had an open table reservation but they were about a half hour behind. Once seated, we then proceeded to wait well over 10 minutes before anyone came to take our order. An hour later, our food had still not arrived, yet the people around us all seemed to be getting their food. We did not order anything extraordinary, 2 burgers and a pasta. When we inquired about it we were just told it’s coming. I think the server forgot to ring our order in, or rang it in very late. My kids were very hungry and crying, and our experience was about two horrible hours. We did not get an apology or anything. Would not recommend unless you’re ready to wait forever. I did not even attempt to order desert because god knows how long that would have taken after. Very unfortunate, but I will never be back. The food was just meh also, but the price tag was high.
この情報は役に立ちましたか？

よくある質問

OpenTableを利用するダイナー2157名がSugar Factory - Detroitを2.6つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2024年12月18日

19:00

本日47回予約が入りました。

48226 MI Detroit, 45 Monroe St.,

追加情報

エリア
デトロイト
【営業時間】
月～木　11:00～23:00 金・土　11:00～00:00 クローズ日
予算
31～50 USドル
料理ジャンル
アメリカ料理, デザート, バーラウンジ
【ダイニングスタイル】
カジュアル
Dress code
スマートカジュアル
Parking details
駐車場なし
【その他】
ウィークエンドブランチ, カクテル, バー・ラウンジ, ビール, ワイン, 本格的なバー, 深夜（22時以降）営業

【ホームページ】
https://sf4.sugarfactory.com/detroit-mi
電話番号
(947) 219-0700
パーティー・貸切
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
パーティー・貸切のお問い合わせ
our Private Dining Coordinator: (947) 219-0700

Sugar Factory - Detroit

レストランの予約

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ダイナー2,157人による評価

総合評価

よくある質問

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