Sugar Factory - Time Square

3.4

評価・口コミ（843）

31～50 USドル

アメリカ料理（コンテンポラリー）

レストランの予約

2名

2024年11月24日

19:00

本日114回予約が入りました。

特別な食事に最適
ユニークなカクテルが評判
にぎやか

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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【ダイニングスタイル】
カジュアル
予算
31～50 USドル
料理ジャンル
アメリカ料理（コンテンポラリー）, バーラウンジ, デザート
【営業時間】
08:00～00:00
電話番号
(347) 721-9066
【ホームページ】
http://timessquare.sugarfactory.com/
Dress code
ビジネスカジュアル
パーティー・貸切
We welcome you to explore our Private Dining options, perfect for any occasion.
パーティー・貸切のお問い合わせ
our Private Dining Coordinator: (212) 769-9500

エリア
10036-7100 NY New York, 694 8th Ave,
エリア
シアター・ディストリクト
Parking details
駐車場なし
【その他】
ウィークエンドブランチ, カウンター席, カクテル, カフェ併設, テイクアウト, バー・ラウンジ, バリアフリー, ビール, ワイン, 本格的なバー, 深夜（22時以降）営業

ダイナー843人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

3.4

3.4（最近の評価をもとに集計）

3.5料理
3.4サービス
3.7雰囲気
3.1コストパフォーマンス

騒音レベル • 普通

844件の口コミ

D
Debbie
ウェストパームビーチ
評価・口コミ (1)
VIP
1.0
評価・口コミ (1)
本日ご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 2
Exceptionally bad service. Slow service. Asked for silverware with initial order. Brought one persons food but no silverware. Took 5 min to get silverware as food got cold. Second person’s food arrived 15 min later. Will Not Go Back!
この情報は役に立ちましたか？
N
Nancy
ニューヨーク
評価・口コミ (2)
2.0
評価・口コミ (2)
本日ご来店
1. 総合評価 2
2. 料理 1
3. サービス 1
4. 雰囲気 2
We waited thirty minutes for someone to come over and acknowledge us after we were seated by the hostess. The waiter came over and blatantly said “you aren’t in my section but I guess I’ll wait on you because I don’t know where your server is.” We gave him our entire order, but his hand held device to take orders was broken so needless to say our order came out wrong. My fiancé finally got his specialty latte after reminding the waiter three times and it came out cold. I asked for cream for my tea and it was brought out in a dirty cup. I asked for sugar and got sweet and low. Our eggs and home fries were cold, the pancakes were hard around the edges, and we never got our toast. It took us over an hour and a half for a simple meal. On top of that, they charge you 20% gratuity built into your check regardless of your party size. It absolutely was NOT worth the money and I wouldn’t go back there if you paid me.
この情報は役に立ちましたか？
D
Donna
ニューヨーク
評価・口コミ (1)
VIP
1.0
評価・口コミ (1)
1日前にご来店
1. 総合評価 1
2. 料理 3
3. サービス 1
4. 雰囲気 1
Service was absolutely horrible. Ordered drinks one person did not receive until after 4 times asking for it and halfway through entire meal. Every time we ordered something never came till we had to ask again while tables larger and smaller around us received it all. Even tables who were seated after us. Could not even pay bill and leave that took over 1/2 hour. And place is filthy dirty. Chair material worn and stained. Overall really bad experience. I have been several times to other locations in NYand enjoyed but Times Swuare will never go to again. And I live in NY.
この情報は役に立ちましたか？
B
Babli
ニューヨーク
評価・口コミ (3)
1.0
評価・口コミ (3)
3日前にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
Never going back there again. Ordered two appetizers after 20 mins of waiting, food was horrible, thought of ordering a drink, waited another 15 mins to order and 15 mins to get the drink, decided to have the main course somewhere else. Waited 20 mins to get the check They are highly understaffed, food was worse than McDonald food and service was terrible.
この情報は役に立ちましたか？
M
Michelle
アイオワ州
評価・口コミ (19)
VIP
1.0
評価・口コミ (19)
6日前にご来店
1. 総合評価 1
2. 料理 2
3. サービス 2
4. 雰囲気 2
Slow, not clean, expensive. Very disappointing.
この情報は役に立ちましたか？
N
Natalie
ニューヨーク
評価・口コミ (1)
2.0
評価・口コミ (1)
7日前にご来店
1. 総合評価 2
2. 料理 1
3. サービス 1
4. 雰囲気 1
Unfortunately this was not at all what we expected it to be. We took our Girl Scout troop for lunch after seeing a show in the city. The place is small, dark, and not the sweet place we expected it to be. The service was horrible although the manager did try to make it better once we complained. Service was slow and food was not very good for the price. Although our girls are too old for American Girls I wish we had gone to their restaurant or even Shake shack across the street. I would not go back nor would I recommend.
この情報は役に立ちましたか？
B
Beth
ニューヨーク
評価・口コミ (3)
2.0
評価・口コミ (3)
7日前にご来店
1. 総合評価 2
2. 料理 2
3. サービス 1
4. 雰囲気 3
Pretty much everything went wrong with this one. They really missed the mark. They brought my husband’s food and my milkshake out 15 mins before they brought my food and my children’s food, so by the time we all were able to eat together, his food was cold and my shake had melted all over the table. Do they not know it is proper etiquette to bring all the food at the same time? Furthermore, I asked for my sliders to be cooked medium. They came not only well done but VERY well done, like hockey pucks. The sliders are supposed to come with crispy onions, tomatoes, lettuce… mine were totally empty! Just an inedible hockey puck burger between two pieces of bread. Nothing else! I came for my birthday and I guess the restaurant doesn’t do anything for birthdays even though they saw it was part of the reservation. The server changed to a different person in the middle of our experience which also is a faux pas. Overall, just not good. Not high class, servers need training, and cooks need to get it together. Disappointing at best.
この情報は役に立ちましたか？
N
Nadia
ボストン
評価・口コミ (1)
2.0
評価・口コミ (1)
2024年11月16日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 2
4. 雰囲気 2
Took my daughter for her 13th birthday. Very over priced and not really worth the hype. only had the brunch menu available on Saturday at 2pm. It was OK. I will not be going back
この情報は役に立ちましたか？
S
SHERIE
アトランタメトロ
評価・口コミ (3)
3.0
評価・口コミ (3)
2024年11月16日にご来店
1. 総合評価 3
2. 料理 4
3. サービス 3
4. 雰囲気 4
I had high hopes for Sugar Factory, but my experience was disappointing. I set a 10PM reservation through OpenTable and received a message from the restaurant through OpenTable stating I needed to arrive before 10 to guarantee seating. My daughter and I went to see the Rockettes show and had to rush to the restaurant to guarantee seating. However, while there, I noticed multiple parties being seated well after 10 PM, which felt inconsistent and unfair. The service also left much to be desired. our waitress was clearly overburdened, managing far too many tables to provide attentive service. After finishing our meal, it took 15 minutes just to place a dessert order, another 15 minutes to request the check, and an additional 15 minutes to pay. While the atmosphere was lively and the food was decent, the service issues detracted from the experience.
この情報は役に立ちましたか？
N
Natalie
ニューヨーク
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年11月16日にご来店
1. 総合評価 1
2. 料理 1
3. サービス 1
4. 雰囲気 1
It was my daughter’s 12th birthday and we had the most horrible experience. We ordered truffle fries and it taste like oil and air- not to mention they were cold. We also tried the brownie and it was as hard as a rock and I had to send it back. Also I ordered a drink with the sever as soon as he took my order, I didn’t receive the drink until minutes before we were leaving. The wings were the best thing in the menu I was very disgusted because my daughter didn’t enjoy herself
この情報は役に立ちましたか？

よくある質問

Sugar Factory - Time Squareではテイクアウトのご利用も可能です。次の番号まで直接店舗にご注文ください。 (347) 721-9066

OpenTableを利用するダイナー843名がSugar Factory - Time Squareを3.4つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2024年11月24日

19:00

本日114回予約が入りました。

デリバリーとテイクアウトのご注文

10036-7100 NY New York, 694 8th Ave,

追加情報

エリア
シアター・ディストリクト
【営業時間】
08:00～00:00
予算
31～50 USドル
料理ジャンル
アメリカ料理（コンテンポラリー）, バーラウンジ, デザート
【ダイニングスタイル】
カジュアル
Dress code
ビジネスカジュアル
Parking details
駐車場なし
【その他】
ウィークエンドブランチ, カウンター席, カクテル, カフェ併設, テイクアウト, バー・ラウンジ, バリアフリー, ビール, ワイン, 本格的なバー, 深夜（22時以降）営業

【ホームページ】
http://timessquare.sugarfactory.com/
電話番号
(347) 721-9066
パーティー・貸切
We welcome you to explore our Private Dining options, perfect for any occasion.
パーティー・貸切のお問い合わせ
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

レストランの予約

デリバリーとテイクアウトのご注文

プライベートダイニング

追加情報

メニュー

ダイナー843人による評価

総合評価

よくある質問

Sugar Factory - Time Squareは OpenTable 経由のデリバリー注文およびテイクアウトを提供していますか？

Sugar Factory - Time Squareの評価を教えてください。

Sugar Factory - Time Squareでは現在予約を受け付けていますか？

レストランの予約

デリバリーとテイクアウトのご注文

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