Sullivan's Steakhouse - Charlotte

Sullivan's Steakhouse - Charlotte​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. OT

   OpenTable ダイナー

   シャーロット評価・口コミ (1)

   4.0

   2025年3月8日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 5

   Overall great meal. Personally my family and I felt the steaks could’ve been more flavorful. Cooked nice but could’ve almost used a steak sauce and at a place like this that’s not something you want. Overall good time.
   

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2. OT

   OpenTable ダイナー

   フェニックス・アリゾナ州評価・口コミ (1)

   5.0

   2025年3月8日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great. Everything was as anticipated. Very excellent service, excellent food!
   

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3. OT

   OpenTable ダイナー

   シャーロット評価・口コミ (1)

   1.0

   2025年3月4日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 1
   4. 雰囲気 2

   The service was terrible. I brought clients to dinner and our food not only took forever, but the servers who brought our food smelled like they had bags of weed in their pocket. Disappointing because this was my first and last time here.
   

   Sullivan's Steakhouse - Charlotte2025年3月8日に返信済み

   Hello, I wanted to sincerely apologize for your experience. We strive for a perfect experience for every guest & it is beyond clear that we missed the mark. I am highly concerned about your recent visit & would greatly appreciate if you could reach out to us at (704) 335-8228 so we can learn more & work to make things right. Sincerely, CJ Recker
   

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4. OT

   OpenTable ダイナー

   サウスカロライナ州評価・口コミ (5)

   2.0

   2025年3月2日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 2
   4. 雰囲気 3

   We decided to give this restaurant a try for our date night. First off the ladies bathroom in the front was disgusting. We sat in the bar area because we were too early for our reservation and didn’t want to wait. Our server was decent but she kept asking us the same questions about our order. I was thinking to myself why don’t you just write it down. The next thing was our food was taken to another table and then minutes later we received another tables food. We both ordered bone in ribeye which was burnt. My wife sent hers back and got another steak cut which was better. Lastly when it came to the check we paid and before we left another server brought someone else’s ticket and credit card to our table and walked away. We literally had to find someone to give the ticket and card back. We are honest people. Overall I don’t have to come back at all.
   

   Sullivan's Steakhouse - Charlotte2025年3月3日に返信済み

   Hello, I wanted to apologize for your experience. We strive for a perfect visit for every guest & it is clear that we missed the mark. I would greatly appreciate if you could reach out to us at (704) 335-8228 so we can work to make things right. Sincerely, CJ Recker
   

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5. M

   Mike VIP

   シャーロット評価・口コミ (15)

   1.0

   2025年3月2日にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 1
   4. 雰囲気 1

   STAY AWAY!!! The worst experience dining in memory. Horrible service, bad food and lousy environment. We had a reservation and were running late by about 10 minutes so we called to give them a heads up. The woman who answered lectured us about the 15 minute policy on holding reservations. When we got there (9 minutes late we waited about 10 minutes to be seated which is typical for a Saturday night at a busy restaurant. Then we were ignored for 20 minutes. Someone brought bread and water but no one came to introduce themselves, take a drink order….. for 20 minutes. I had to go to the hostess stand to complain before our waitress showed up. She was apologetic and nice but didn’t have an explanation. I asked to see the manager. After 10 more minutes, a manager who whispers and mumbles came over with a complementary order of egg rolls to attempt to make up for it. Would have been nice if they asked what we wanted. The egg rolls were horrible by the way. By the time we got our entrees it was an hour and 45 minutes later. The manager came back did the same mumbling whisper thing and told us he would do something on the bill which was he took off 50% of two entrees. A reasonable attempt to save an evening but we will not go back. The food was average for an Applebees, it was overpriced (there is an upcharge of $6 to get bacon on a wedge salad), I said enough about the service.
   

   Sullivan's Steakhouse - Charlotte2025年3月3日に返信済み

   Mike, I am truly sorry about your experience. We strive for a perfect visit for every guest & it is clear that we missed the mark. I would greatly appreciate if you could give us a call at (704) 335-8228 so we can work to make things right. Sincerely, CJ Recker
   

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6. L

   Larry VIP

   シャーロット評価・口コミ (66)

   5.0

   2025年2月28日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We were there for our 33rd Anniversary and it was outstanding.
   

   Sullivan's Steakhouse - Charlotte2025年3月1日に返信済み

   Larry, Thank you for the fantastic feedback! We are overjoyed that we made your anniversary special & hope to see you in again soon for another wonderful evening. Sincerely, CJ Recker
   

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7. OT

   OpenTable ダイナー

   シャーロット評価・口コミ (3)

   4.0

   2025年2月28日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Everything was good, our waiters and waitresses were super professional, courteous and friendly. The service was at a bit slower pace. I believe due to the restaurant being less busy. That’s pretty common within the restaurant industry.
   

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8. M

   Maria

   シャーロット評価・口コミ (3)

   5.0

   2025年2月22日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We dined at Sullivans to celebrate our anniversary it was a wonderful experience we enjoyed everything from the moment we arrived to the moment we left. The staff made us feel very welcome and special our table was decorated with rose petals and candles such a treat our server Mike was super friendly and helpful and informative with his recommendations he did not miss a beat and he went above and beyond to take care of us. The food was divine I had a filet and my husband had a ribeye we shared Brussel sprouts lobster Mac n cheese and a baked potato as well as the most delicious appetizer ever Philly cheesesteak egg rolls and peanut butter pie for dessert which is the most amazing dessert ever
   

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   Sullivan's Steakhouse - Charlotte2025年2月23日に返信済み

   Maria, Thank you for the fantastic feedback! I am delighted that Mike helped to craft the perfect experience for you and will be sure to let him know. We hope to see you in again soon for another fantastic evening. Sincerely, CJ Recker
   

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9. R

   Rex VIP

   シャーロット評価・口コミ (3)

   5.0

   2025年2月22日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The food was excellent and the service at both the bar and our waiter (Daryl) was excellent.
   

   Sullivan's Steakhouse - Charlotte2025年2月23日に返信済み

   Rex, Thank you for the fantastic feedback! I will be sure to let Daryl know that he did a fantastic job as well! We hope to see you in again soon for another great evening. Sincerely, CJ Recker
   

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10. T

    Tyler VIP

    シャーロット評価・口コミ (10)

    2.0

    2025年2月22日にご来店

    1. 総合評価 2
    2. 料理 2
    3. サービス 1
    4. 雰囲気 3

    Not great. Bad service, basically had to beg the server to do his job. We had a party of 8 and they essentially forgot about us. Food was super mediocre for a prime steakhouse. Won't go back.
    

    Sullivan's Steakhouse - Charlotte2025年2月23日に返信済み

    Tyler, I wanted to apologize for your experience. We strive for every guest to have a perfect evening and it is clear that we missed the mark. I would appreciate if you could give us a call at (704) 335-8228 so we can work to make things right. Sincerely, CJ Recker
    

    この情報は役に立ちましたか？