Sumosan Twiga

Sumosan Twiga​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. B

   Budur VIP

   ロンドン評価・口コミ (1)

   1.0

   2025年4月9日にご来店

   1. 総合評価 1
   2. 料理 5
   3. サービス 2
   4. 雰囲気 3

   They are didn’t have my 100£ pay i was too late to explain that
   

   Sumosan Twiga5日前に返信済み

   Dear Budur, Thanks for taking the time to leave a review. Please rest assured we take all feedback seriously. We have investigated the issue with your refund and can confirm that it was processed. We have sent a second notification to your email address for your reference. Please be aware it may take a few days for the funds to be credited back. Do not hesitate to get in touch, should you have any further questions. Best regards, Sumosan Twiga
   

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2. F

   Foz

   ロンドン評価・口コミ (1)

   1.0

   2025年4月2日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   When i made this reservation they took £100 fee and it was supposed to be used for my dining instead they made me pay £170 and i was told the £100 fee will be returned to my card and this was not the case.
   

   Sumosan Twiga5日前に返信済み

   Dear Foz, Thanks for taking the time to leave your review. We regret your experience was not up to the standards we aim to provide. However, please note that we have looked into the issue with your refund and can confirm that it was processed. We have sent another notification to your email address for your reference, but kindly note it may take a few days for the funds to show up in your account. Should you have any further queries, please email us directly. Best regards, Sumosan Twiga
   

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3. F

   Fares

   ロンドン評価・口コミ (1)

   1.0

   2025年1月2日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 2

   Poor service, we didn't receive our main course. An hour of waiting after the appetizers which were hyped, and an "experience" with one woman with feathers coming out and walking for a couple of seconds then leaving again continuing the unpleasant experience. We couldn't take it anymore, paying the min. charge and cancelling everything else without receiving our mains. They were okay with it when I talked to the manager, and he actually wanted me to pay extra when I told him to give me a receipt only for what I received on the table not what I cancelled. He then took the original receipt and removed what I cancelled but added extra on the price thinking I wouldn't notice. This place is scamming people without them knowing. They aren't as pleasant as you think. I didn't receive any food to rate it from how bad of an experience we had. I would not recommend this place off all the places I've been to. It's my first time actually rating a place writing down details, from how bad of a place it was. Sorry if this was long. Thank you for your time in reading.
   

   Sumosan Twiga2025年2月1日に返信済み

   Dear Fares, Thank you for your feedback. We sincerely apologise for the poor service during your visit. Waiting an hour for your main course and experiencing discomfort from the 'feather' performance is unacceptable. We understand your frustration, especially concerning the billing issue, and will investigate these matters immediately. This does not reflect our standards, and we will address it internally. If you’re willing to give us another chance, we would love to make things right. Warm regards, Sumosan Twiga
   

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4. m

   mohammed

   ロンドン評価・口コミ (1)

   1.0

   2024年12月6日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 2

   The service is too bad and rude when it come to the police for the restaurant is not clear and they said we have sent an email for the update the email was sent an hour before the reservation
   

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5. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (1)

   2.0

   2024年4月14日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 2
   4. 雰囲気 5

   Service was slow! Food was overpriced and they didn’t have seafood on their menu as they stated previous night was busy so they ‘ran out’ of lobster etc…..We was upstairs and it felt like we were being rushed to finish our meals so they can turn it into a club. The ambience was lovely.
   

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6. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (2)

   3.0

   2024年3月1日にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   There is a minimum spend 100 pound per person .
   

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7. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (1)

   1.0

   2023年12月12日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   There is a 91£ in my bill without a reason They aadd this amount to my bill When i asked the waiter he said this is mandatory to pay?!!
   

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8. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (1)

   1.0

   2023年12月4日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   The worst experience i ever had I’ll never back to this restaurant
   

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9. SA

   SAAD

   ロンドン評価・口コミ (11)

   5.0

   2023年5月30日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The service and food is amazing. I went for dinner with my sister and Uau ! The recommendation for the food and wine was really good. Hope to come back soon
   

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10. OT

    OpenTable ダイナー

    ロンドン評価・口コミ (16)

    4.0

    2023年4月29日にご来店

    1. 総合評価 4
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Great service very nice food the cocktails was yum and the vibe was cool. I would do it again
    

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