Sumosan Twiga

Sumosan Twiga​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. F

   Fares

   ロンドン評価・口コミ (1)

   1.0

   2025年1月2日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 2

   Poor service, we didn't receive our main course. An hour of waiting after the appetizers which were hyped, and an "experience" with one woman with feathers coming out and walking for a couple of seconds then leaving again continuing the unpleasant experience. We couldn't take it anymore, paying the min. charge and cancelling everything else without receiving our mains. They were okay with it when I talked to the manager, and he actually wanted me to pay extra when I told him to give me a receipt only for what I received on the table not what I cancelled. He then took the original receipt and removed what I cancelled but added extra on the price thinking I wouldn't notice. This place is scamming people without them knowing. They aren't as pleasant as you think. I didn't receive any food to rate it from how bad of an experience we had. I would not recommend this place off all the places I've been to. It's my first time actually rating a place writing down details, from how bad of a place it was. Sorry if this was long. Thank you for your time in reading.
   

   Sumosan Twiga2025年2月1日に返信済み

   Dear Fares, Thank you for your feedback. We sincerely apologise for the poor service during your visit. Waiting an hour for your main course and experiencing discomfort from the 'feather' performance is unacceptable. We understand your frustration, especially concerning the billing issue, and will investigate these matters immediately. This does not reflect our standards, and we will address it internally. If you’re willing to give us another chance, we would love to make things right. Warm regards, Sumosan Twiga
   

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2. m

   mohammed

   ロンドン評価・口コミ (1)

   1.0

   2024年12月6日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 2

   The service is too bad and rude when it come to the police for the restaurant is not clear and they said we have sent an email for the update the email was sent an hour before the reservation
   

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3. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (1)

   2.0

   2024年4月14日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 2
   4. 雰囲気 5

   Service was slow! Food was overpriced and they didn’t have seafood on their menu as they stated previous night was busy so they ‘ran out’ of lobster etc…..We was upstairs and it felt like we were being rushed to finish our meals so they can turn it into a club. The ambience was lovely.
   

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4. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (2)

   3.0

   2024年3月1日にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   There is a minimum spend 100 pound per person .
   

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5. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (1)

   1.0

   2023年12月12日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   There is a 91£ in my bill without a reason They aadd this amount to my bill When i asked the waiter he said this is mandatory to pay?!!
   

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6. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (1)

   1.0

   2023年12月4日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   The worst experience i ever had I’ll never back to this restaurant
   

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7. SA

   SAAD

   ロンドン評価・口コミ (11)

   5.0

   2023年5月30日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The service and food is amazing. I went for dinner with my sister and Uau ! The recommendation for the food and wine was really good. Hope to come back soon
   

   • 
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8. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (14)

   4.0

   2023年4月29日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great service very nice food the cocktails was yum and the vibe was cool. I would do it again
   

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9. OT

   OpenTable ダイナー

   ロンドン評価・口コミ (4)

   5.0

   2023年4月27日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   I was recommended this place by a friend from Dubai. They described it as a great dining experience with a classy party vibe. I was very impressed with the entire experience. I had read some mixed reviews about the place and was a bit unsure whether to book or not, however the experience exceeded my expectations. When I arrived I was pleasantly greeted by the security staff and then the receptionist was also very polite, who even offered to take a few photographs of us at the entrance. Inside the DJ was amazing. And the waiters were very relaxed and assistive. We felt no pressure to order quickly or leave at the end of the allocated time slots. The food was decent, and drinks were great. I will definitely be coming back soon.
   

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10. OT

    OpenTable ダイナー

    ロンドン評価・口コミ (3)

    5.0

    2023年4月24日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    The bessssssstttttttt♥️♥️♥️ perfect team perfect vibes perfect vibes everything wasssss perfectly amazing. One of the best nights of my life! Thank you Sumosan Team.
    

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