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What an absolute joke. We have been repeat customers and live across the street. I cannot believe what just took place. We paid $150 per person x 4 people for the New Year’s Eve event. $600 just to get in the door. This cover charge got us absolutely nothing. “Oh, it’s to give you party favors (a tiny plate of olives crackers and cheese).
We have been huge proponents of this place trying to get all of our friends to go. Never again.
This was advertised as a prepaid event - we thought this would actually cover SOMETHING. nope. We still paid for everything inside. On top of that, there was absolutely nothing special about this event beyond the typical night. We just spent over $1,000 to be at this place for about 90 minutes and have a horrible experience. I loved this place, but this NYE experience just ruined it forever. This cover charge was so unjustified. This place was not different than any other night, and there certainly wasn’t any sort of line to get in.
our server even told us to our faces that the cover charge was supposed to cover our drinks, but not enough people booked it. So therefore we got stuck paying the cover charge plus the total cost of our drinks.
This is so frustrating given we live right across the street and loved this place. This is the most I’ve felt scammed in my entire life and there’s no way I could ever return here.