- 総合評価 2
- 料理 3
- サービス 4
- 雰囲気 4
We reserved a table for Christmas Buffet. 2:30 reservation and arrived at 2:25. Told it would be 2:40 before we were seated. Left a cell number grabbed a glass of wine and walked around. At 3:00pm returned as we had not received a text. Waited 10 more minutes. Server arrived at our table at 3:15. Nice, personable and explained where the various stations were. We had a salad and some cheeses. Relaxed, chatted and headed back for a plate of a few items. (Didn’t pile it on, just a sample of 3 or 4 things.) At about 4:05 our waiter ask us if we wanted any more brunch items. I said you mean like breakfast foods, eggs, waffles? He said yes. We said no, we are going to grab a little pasta in a few minutes and then some dessert. At 4:15 we went to do just that, leaving our wine and jackets at the table. ALL the food was gone! I found the captain or the man wearing a suit who appeared to be in charge, explained the situation, said our server should have informed us, turned and walked away quickly. We returned to our table and found it cleared and our wine was gone too. I grabbed our jackets m, found our server, gave him a $100 bill and said “This is for you. I am not going to penalize you or the other servers but I cannot believe we were expected to rush through a meal and not even been told. If they want to talk to me, they have my number.” We left and I have not heard a peep. I have been to many Ritz’s including this one in the past. This was not even close to what you expect. I am a local and we have to many other choices to visit here again.