- 総合評価 1
- 料理 4
- サービス 1
- 雰囲気 1
We were a group of 6, seated in a separate room from main dining but next to the Kitchen, where the servers were coming in and out and had to pass our tables frequently where we had to move our chairs in and then back out again.
Cocktails were ordered and took a long time to receive them, for which one had to be remade; one guest had her food served cold. We had to ask the manager to have someone clear our dishes. We felt that since we were in a separate room, the waitress kept forgetting us. Our food took almost an hour to be served to us. We told the server that we needed separate checks for the couples but when it came time to pay, she gave one check. We returned it to be corrected. We complained to the manager and he was to take off the entree that was served cold, but did not. He did take off our beverages because of the time it took to be served.
Our reservations were at 6:30 and we left at just short of 9pm. Service was horrible. I know it was New Years Eve, but if the Wilbur Mansion did not have enough staff, they should not have accepted as many reservations. It was an extremely unpleasant experience.