We came early for brunch and restaurant was not busy yet. Everything went well and we all enjoyed our food.
この情報は役に立ちましたか?
J
Jennifer VIP
ニューヨーク評価・口コミ (4)
2.0
1日前にご来店
総合評価 2
料理 1
サービス 3
雰囲気 3
We had two allergies in our group and confirmed that with the waitress. Somehow we received food with nuts. This caused an anaphylactic reaction.
Very disappointed
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D
David VIP
サンフランシスコ・ベイ周辺評価・口コミ (53)
4.0
2日前にご来店
総合評価 4
料理 5
サービス 4
雰囲気 3
Restaurant was packed and there were lots of people being processed by the hostesses which made them a bit agitated with us showing up a bit early. So she told us to leave and come back in 15 minutes and specifically told us not to linger inside due to the lack of space. It was feeling like 40s and windy outside! Then a different girl checked us in when it was time and scrolled her iPad way down as I spotted my name disappear, I reached to the iPad to show her my name and she snapped at me, telling me not to touch her device, though not raising her voice or glared at me, it’s not pleasant. She only had one small table for us.
Waiter took a while to serve us but everything was fine after him showing up.
The reception incident is a recurring issue except this time they were very busy.
True Food Kitchen - Palo Alto本日返信済み
Thank you for your feedback, David. We're sorry to hear about the issues with the reception and will address this with our team to improve the experience. We're glad everything went well once your waiter arrived.
この情報は役に立ちましたか?
c
cindy VIP
タホ、リノ周辺評価・口コミ (23)
4.0
3日前にご来店
総合評価 4
料理 4
サービス 2
雰囲気 5
Love the energy and great menu choices. Wine choices are pretty limited, with the wine being just passable. Food was good, the burgers fine even with gluten free buns! Cauliflower was insane. Server would not make eye contact with us, super disconnected. Would go again.
True Food Kitchen - Palo Alto本日返信済み
Thank you for your feedback, Cindy. We're glad you enjoyed the energy, menu choices, and cauliflower, and we'll work on improving our wine selection and service.