Valencia's at the Viv

4.1

評価・口コミ（43）

～30 USドル

アメリカ料理（コンテンポラリー）

レストランの予約

2名

2024年11月25日

19:00

本日1回予約が入りました。

子連れOK

Step into Valencia's Restaurant, where California classics await to delight your palate. Nestled on the ground floor of The Viv Hotel, our culinary haven invites you to savor your favorite dishes in a warm and inviting atmosphere. From iconic flavors to timeless recipes, we're here to elevate your dining experience. Join us and indulge in the essence of California cuisine at Valencia's.

追加情報

【ダイニングスタイル】
カジュアル
予算
～30 USドル
料理ジャンル
アメリカ料理（コンテンポラリー）, メキシコ料理, メキシコ地方料理
【営業時間】
朝食 07:00～11:00 ランチ木～日　12:00～15:00 ディナー 16:00～22:00
電話番号
(657) 439-3306
【ホームページ】
https://www.valenciasattheviv.com/
【ご利用可能カード】
AMEX, Discover, Mastercard, Visa
Dress code
カジュアル
【シェフ・料理長】
Edgar Beas

エリア
92805 CA Anaheim, 1601 S Anaheim Blvd,
エリア
アナハイム
【最寄りの駅・交差点】
Anaheim Blvd and Disney Way
Parking details
ホテルパーキング
Public transit
Anaheim Blvd and Disney Way. Please use Parking Garage. No Valet Available.
【その他】
カクテル, グルテンフリーのメニュー, テラス席, バー・ラウンジ, バリアフリー, ビール, ワイン, 個室, 本格的なバー, 男女共用お手洗い, 禁煙席, 肉・魚・卵・乳製品 NG

ダイナー43人による評価

総合評価

評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです

4.1

4.1（最近の評価をもとに集計）

3.8料理
4.3サービス
4.3雰囲気
3.8コストパフォーマンス

騒音レベル • 普通

43件の口コミ

L
Len
ロサンゼルス
評価・口コミ (1)
VIP
5.0
評価・口コミ (1)
2024年11月9日にご来店
1. 総合評価 5
2. 料理 4
3. サービス 5
4. 雰囲気 5
We went with our kids and they were very accommodating and food was good.
Valencia's at the Viv2024年11月16日に返信済み
Dear Len, Thank you for your generous review and particularly for mentioning how much you and your kids enjoyed our delicacies. At Valencia's at The Viv, we believe in exceptional service and creating inspiring dining experiences for every guest. From our house-made tortillas to curated cocktails, we love providing a visit that is nothing but memorable! We hope you will think of us whenever you visit Anaheim. Jeff Catubig Director of Food and Beverage
この情報は役に立ちましたか？
C
Crystal
フェニックス・アリゾナ州
評価・口コミ (1)
1.0
評価・口コミ (1)
2024年10月15日にご来店
1. 総合評価 1
2. 料理 2
3. サービス 1
4. 雰囲気 2
We had a reservation for 6:30pm We had to wait for someone to sow up to see us. Then we waited for 25 minutes for waitress to show up s They were out of three things on the menu. The waitress delivered our food and never came back. I had to physically go into the kitchen area for help from someone else. Horrible experience I recommend a restaurant outside of the Hotel. The V was closed Mon- Wed so we had no other choice at the Viv.
Valencia's at the Viv2024年10月16日に返信済み
Dear Crystal, We would like to offer you our apologies for the disappointing experience you had with us. We particularly regret that our staff was not attentive to your needs, and we have addressed this with the appropriate individuals to ensure they are not repeated moving forward. We are also sorry for the unavailability of multiple items on the menu, and we regret the frustration caused. We appreciate your feedback and will convey it with our culinary team to prevent any recurrence in the future. We do hope that we will have the opportunity to welcome you back soon so we can show you the exceptional hospitality you deserve and that we are known for providing. Jeff Catubig Director of Food and Beverage
この情報は役に立ちましたか？
A
Ania
サンディエゴ
評価・口コミ (20)
VIP
2.0
評価・口コミ (20)
2024年9月9日にご来店
1. 総合評価 2
2. 料理 1
3. サービス 2
4. 雰囲気 4
Breakfast menu was over priced and underwhelming. The waitress forgot to order our niece’s entree. She also brought hot tea we ordered as we sat down at the end of our breakfast when we were ready to leave. She also added a gratuity charge (which we didn’t mind), but did not inform us it was included. We caught it right before we double tipped. Staff doesn’t seem to care.
Valencia's at the Viv2024年9月19日に返信済み
Dear Ania, Thank you for being our guest. We are disappointed that you felt the quality of your meal did not merit the price you paid. We use only select, prime ingredients and this does come at a premium. We aim to be competitively priced, and we appreciate your valued feedback. Moreover, we extend our apologies for the inconvenience you experienced due to the level of service you received and the concern shared about the gratuity. We are confident that this was an isolated incident, and we hope that we will have the opportunity to welcome you back to experience our hospitality and food at its finest. Thank you again for your sincere feedback. Mark Steiner Director of Food & Beverage
この情報は役に立ちましたか？
D
David
サンフランシスコ・ベイ周辺
評価・口コミ (181)
VIP
3.0
評価・口コミ (181)
2024年8月3日にご来店
1. 総合評価 3
2. 料理 3
3. サービス 4
4. 雰囲気 4
Special salad was not very special; stick with Caesar’s. BBQ ribs somewhat salty and dry. Salmon looked good. Turkey club was quite good. Overall average food
Valencia's at the Viv2024年8月5日に返信済み
Dear David, Thank you for choosing us and for the review. While we are glad you enjoyed most of our food offerings, we are disappointed for not meeting all of your expectations. We strive to deliver only the best to our guests, but we understand you were dissatisfied with some of your selections on this visit. This will be shared with our chef to ensure that our menu items continue to be as exceptional as we know they can be. We would welcome the opportunity to have you revisit and try our menu again. Mark Steiner Director of Food & Beverage
この情報は役に立ちましたか？
AF
AndrewFujii
ロサンゼルス
評価・口コミ (6)
3.0
評価・口コミ (6)
2024年7月6日にご来店
1. 総合評価 3
2. 料理 4
3. サービス 1
4. 雰囲気 4
As someone who had worked in the industry for 20 years I write this so that they are able to make changes so that other diners don’t have the same experience that we did. I never want to see restaurants give bad service, and I hate writing negative reviews. When we arrived there were two tables sat. A party of six and a party of two. When we sat down with our menus we waited about 10-12mins before someone brought us water, and told us a server would be over to take our order. A party of 4 was sitting behind us after we got water. Another 10-15mins go by and the party behind us got up and left because no one came to speak to them, and my wife and I were debating on leaving ourselves since our kids are 10 and 9. As we were about to leave the bartender came over, super nice, and took our food order. He was understanding that we waited a long time and apologized. When our food came we had a new server who was attentive and was great. I ordered the steak and it was over cooked. I ate it because I wasn’t going to wait for another meal and my kids were already eating and waiting to go back up to our room. The food was flavorful, just a little over cooked for my tastes. The almost 30 mins before a server really came over to us really put a sour taste in our mouths. The restaurant was beautiful and the hotel is somewhere we would love to stay at again. Hopefully it was just a bad night and it doesn’t happen to someone else.
Valencia's at the Viv2024年7月10日に返信済み
Dear AndrewFujii, Thank you for the detailed evaluation. Please accept our sincere apologies for the undue delay you encountered with our service. We appreciate your comments and will be working to address these concerns. Our associates typically do a terrific job responding to our guest’s needs; therefore, we regret this was not your experience. We are also sorry for your disappointment with our food offerings. We will share your comments with our team as we always look for ways to improve. On a positive note, we are happy to see you liked some aspects of your visit. We hope you will give us a chance to make it up to you. Mark Steiner Director of Food & Beverage
この情報は役に立ちましたか？
OT
OpenTable ダイナー
オレンジカウンティ
評価・口コミ (1)
3.0
評価・口コミ (1)
2024年6月14日にご来店
1. 総合評価 3
2. 料理 2
3. サービス 2
4. 雰囲気 4
The restaurant was easily accessible and available for instant seating most nights, really the only issue was the lack of attention from staff. Both nights I ate in, staff would order food or take a drink order, and once it arrived, I would not see them again until it was time for the bill. The food was average; nothing that really stuck out as great or bad. Just middle of the road in that aspect. Nearly no flavor in the chicken tacos, and the burger was cooked well, but also suffered from a lack of any noticeable flavor. Fine if you need something to eat, would not go out of my way to eat at again however
Valencia's at the Viv2024年6月22日に返信済み
Dear Valued Guest, Thank you for choosing us and for the review. We strive to deliver only the best to our guests, but we understand you were dissatisfied with your selections on this visit. We will share these concerns with our chef to ensure that our menu items continue to be as exceptional as we know they can be. It was also disappointing to know about the issues you had with our service. Our associates typically do a terrific job responding to our guest’s needs; therefore, we regret this was not your experience. We value your feedback as we continually strive to improve our guest services. Thank you again for your patience, and we hope to have another opportunity to show you the hospitality you deserve. Mark Steiner Director of Food & Beverage
この情報は役に立ちましたか？
M
Mary
ロサンゼルス
評価・口コミ (8)
VIP
2.0
評価・口コミ (8)
2024年5月23日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 4
4. 雰囲気 3
The hotel is fabulous and have stayed for 4 trips, but the food and menu is just average.
Valencia's at the Viv2024年5月25日に返信済み
Dear Mary, We are pleased you chose to dine with us during your stay at the hotel and thank you for being a loyal guest. However, we regret that you did not feel that the food and our menu were particularly noteworthy. We appreciate your feedback as we are constantly striving to improve. We would love to have you return so we can provide you with a more memorable experience. Mark Steiner Director of Food & Beverage
この情報は役に立ちましたか？
P
Princess
ロサンゼルス
評価・口コミ (6)
3.0
評価・口コミ (6)
2024年5月20日にご来店
1. 総合評価 3
2. 料理 3
3. サービス 4
4. 雰囲気 3
Stayed at the viv hotel and had dinner for convenience as it’s located in the hotel. The service was good. The ambiance, food and cost were average.
Valencia's at the Viv2024年5月21日に返信済み
Dear Princess, Thank you for choosing us during your stay at the hotel. We were pleased you enjoyed your overall time with us and loved our great service. However, we are disappointed that we did not meet your expectations in all areas of our restaurant. We are continually looking for ways to improve and are grateful for the feedback. We would love to have you return so we can provide you with a more memorable experience. Mark Steiner Director of Food & Beverage
この情報は役に立ちましたか？
AC
AnthonyC
オレンジカウンティ
評価・口コミ (4)
5.0
評価・口コミ (4)
2024年5月17日にご来店
1. 総合評価 5
2. 料理 5
3. サービス 5
4. 雰囲気 5
The food and service were amazing and definitely would visit again. For being pretty much at the main elevators and walk-ways of the hotel, the noise level wasn't that bad. There are other dishes I would like to try so will have to plan another visit soon. They also validated my parking.
Valencia's at the Viv2024年5月20日に返信済み
Dear AnthonyC, Thank you for leaving such kind remarks. It is always exciting to hear from our guests, and we are delighted you enjoyed our Baja California-style cuisine with traditional Mexican influence along with our dedicated service. It was our pleasure serving you at Valencia's at The Viv, and we look forward to having you dine with us again soon. Mark Steiner Director of Food & Beverage
この情報は役に立ちましたか？
OT
OpenTable ダイナー
オレンジカウンティ
評価・口コミ (1)
2.0
評価・口コミ (1)
2024年4月29日にご来店
1. 総合評価 2
2. 料理 2
3. サービス 5
4. 雰囲気 3
The restaurant is nice and clean, but the rice was undercooked. The waitstaff were fantastic, providing excellent service with kindness and grace.
Valencia's at the Viv2024年5月1日に返信済み
Dear Valued Guest, Thank you for spending your evening with us. We are disappointed to know you did not enjoy your meal. We work hard to provide quality, fresh food; therefore, we are genuinely sorry we did not meet your expectations. Your comments have been shared with our culinary team, and we appreciate the feedback. On the positive side, we appreciate you mentioning our thoughtful associates. We hope you will give us another opportunity to provide you with the outstanding dishes for which we are known. Mark Steiner Director of Food & Beverage
この情報は役に立ちましたか？

よくある質問

OpenTableを利用するダイナー43名がValencia's at the Vivを4.1つ星評価しています。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。

レストランの予約

2名

2024年11月25日

19:00

本日1回予約が入りました。

92805 CA Anaheim, 1601 S Anaheim Blvd,

追加情報

【最寄りの駅・交差点】
Anaheim Blvd and Disney Way
エリア
アナハイム
【営業時間】
朝食 07:00～11:00 ランチ木～日　12:00～15:00 ディナー 16:00～22:00
予算
～30 USドル
料理ジャンル
アメリカ料理（コンテンポラリー）, メキシコ料理, メキシコ地方料理
【ダイニングスタイル】
カジュアル
Dress code
カジュアル
Parking details
ホテルパーキング
Public transit
Anaheim Blvd and Disney Way. Please use Parking Garage. No Valet Available.
【ご利用可能カード】
AMEX, Discover, Mastercard, Visa
【シェフ・料理長】
Edgar Beas
【その他】
カクテル, グルテンフリーのメニュー, テラス席, バー・ラウンジ, バリアフリー, ビール, ワイン, 個室, 本格的なバー, 男女共用お手洗い, 禁煙席, 肉・魚・卵・乳製品 NG

【ホームページ】
https://www.valenciasattheviv.com/
電話番号
(657) 439-3306

Valencia's at the Viv

レストランの予約

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ダイナー43人による評価

総合評価

よくある質問

Valencia's at the Vivの評価を教えてください。

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