OT
OpenTable ダイナー
アトランタ評価・口コミ (1)
- 総合評価 2
- 料理 5
- サービス 2
- 雰囲気 5
This was my first time here. I brought my husband and three children. The ambience was great, the food was great, and the restaurant experience, especially learning about the history and concept of the restaurant was enjoyable. The only issue we had was we waited an hour to get an appetizer due to the fact, our waiter was also the full-time bartender (with a full bar). My husband had to get up multiple times to retrieve items that were already requested. (He hates mediocre customer service!).No shade to the bartender, he was doing the best he could with a full bar and a large table.
All while sitting next to us, a table of three had finished their appetizers and starting on their meal by the time we even got an appetizer…AND we sat down 30 minutes before they got there.
This all took place while the greeter and manager stood around talking and laughing. Totally unacceptable!!!
Again the structure of the shift needed adjusting according to the crowd. The manager should have jumped in, could have jumped in, at any time to help the waiters with their load and not to have customers waiting an hour for an appetizer or anything!
I will visit again because the food was excellent, however next time I will not hold my tongue for a review!