Wah Bah

Wah Bah​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. CN

   ClaireN

   ビクトリア州評価・口コミ (2)

   3.0

   2024年6月22日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 4
   4. 雰囲気 3

   The lady working was lovely. The venue was quiet as there was only me other small table of people. The cocktails and mocktails were nice, although pricey for the mocktails given there’s no alcohol in them. The food was a real let down. The popcorn chicken was so dry, that you needed to take a sip of the drink just to get the chicken down. There was also no flavour to it. The calamari was average. The chips were dry also, with no salt and no salt available for them. The potato bao buns were okay, but we’ve certainly had better.
   

   Wah Bah2024年6月24日に返信済み

   Hi Claire, Thank you for taking the time to share your feedback. We're glad to hear that you found our staff lovely and enjoyed the cocktails and mocktails. Our mocktails have non-alcoholic spirits in them! We're sorry to hear that the food did not meet your expectations. We will be addressing these issues with our kitchen team to ensure improvements are made. We appreciate your honest feedback and hope to have the opportunity to provide you with a better dining experience in the future. Kind regards, WWG Team
   

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2. CM

   CraigM

   ビクトリア州評価・口コミ (1)

   4.0

   2024年6月15日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 3
   4. 雰囲気 4

   Happy hour prices were sensational. No complaints with regard's to the food. Service at beginning of evening was a bit hit and miss but improved as more staff where working. Atmosphere was good , bar got busier as evening progressed . Overall was a good night. Would go back again for sure.
   

   Wah Bah2024年6月18日に返信済み

   Hi Craig, Thank you for your feedback! We're glad to hear you enjoyed our happy hour and the food met your expectations. We look forward to welcoming you back for another great night soon! Cheers, Wahs Team
   

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3. D

   Daisy

   ビクトリア州評価・口コミ (4)

   2.0

   2024年5月15日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Upon arrival, room was poorly lit and was very quite Server didn’t show us to our table we were told “your table is around the corner” we had to go searching for our table. Ordered using the barcode on the table. One of our group members got kicked out of the browser twice before being able to order. We waited an hour and 10 minutes for our food to come out. When it did come out it was cold. The server said that there was only 1 chef When ordering drinks at the bar the lady took my drink order whilst in her phone. Overall one of the worst experiences I’ve had at a restaurant. I will not be coming back
   

   Wah Bah2024年5月21日に返信済み

   Hi Daisy, Thank you for sharing your experience. We deeply regret that your visit was far from satisfactory. The issues with the long wait time for your food, only to receive it cold, are unacceptable. We understand how frustrating this must have been, and we’re addressing these concerns with our team immediately. We appreciate your feedback and will work hard to make necessary improvements. We're sorry to hear you won’t be returning, but we hope you'll consider giving us another chance in the future. Kind regards, WB Team
   

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4. OT

   OpenTable ダイナー

   ビクトリア州評価・口コミ (2)

   1.0

   2024年2月24日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 2

   Dirty, don't think the front of the bar has been wiped down in weeks, absolutely covered in spilt drinks. Little ledge beside my table covered in peppers that someone had dumped there during a previous service. Dicks stamped all over the table. 5 staff doing nothing behind the bar but no service to speak of. Meals were brought out and told to go and get our own cutlery. When you pay $18 for 4 very average dumplings you expect some level of service. Won't be back.
   

   Wah Bah2024年2月28日に返信済み

   Hey there, We sincerely apologise for the disappointing experience you had during your recent visit to our establishment. Your feedback is crucial to us, and we deeply regret that we fell short of your expectations. It is disheartening to hear about the cleanliness issues you observed. We take hygiene seriously, and your comments will be addressed immediately with our staff to ensure that such lapses are rectified promptly. We apologise for the lack of service you received at the bar and during your meal. Your experience with the staff and the absence of proper attention are unacceptable. We are committed to providing attentive and efficient service, and your feedback will be used to make immediate improvements. Kind regards, Wah Bah Team
   

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5. F

   Felicity

   ビクトリア州評価・口コミ (1)

   2.0

   2024年1月27日にご来店

   1. 総合評価 2
   2. 料理 4
   3. サービス 1
   4. 雰囲気 2

   The staff are not well-trained in hospitality and how to wait tables in a restaurant. We often had to chase them up for food or drinks. Also, they were rigid about swapping food items in their package and then told us the kitchen was closing when we hadn’t even received our mains…..
   

   Wah Bah2024年1月30日に返信済み

   Hi Felicity, Thank you for bringing your concerns to our attention. We sincerely apologize for the shortcomings in the service you experienced during your visit. Your feedback is valuable to us, and we want to assure you that we take it seriously. Our "Feed Me" option is a set menu, we apologise for any inconvenience this may have caused. Regarding the kitchen closing prematurely, this is not reflective of our standard practices, and we will be passing this feedback onto the FOH team to avoid similar situations in the future. We hope to have the opportunity to provide a better experience in the future. Kind regards, Wah Wah Team
   

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6. TA

   TALIAG

   ビクトリア州評価・口コミ (1)

   5.0

   2024年1月11日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Jean provided excellent service ! He took photos for us that turned out great!!! Would definitely recommend
   

   Wah Bah2024年1月25日に返信済み

   Hi Talia, Thank you for taking the time to leave such a positive review! We're thrilled to hear that Jean provided excellent service and went above and beyond by taking great photos for you. We will be sure to pass the feedback on to him. We appreciate your recommendation and are delighted that your experience was memorable. We look forward to serving you again in the future! Kind regards, Wah Bah Team
   

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7. T

   Tcamma

   ビクトリア州評価・口コミ (2)

   1.0

   2023年12月30日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   This place has gone down hill so much, Dirty, toilets were smelly and filthy, food was very average, prices are expensive, bar staff don’t want to help, didn’t clear our table once. Booked for 15 people got sat at a table for about 8 people and hardly anyone else in the place. So disappointing, none of us will be returning.
   

   Wah Bah2024年1月5日に返信済み

   Hi Tcamma, We're sorry to hear about your disappointing experience at our venue. Your feedback is deeply concerning, and this is not the standard we aim for, and we take your comments seriously. We will address these issues with our team to ensure immediate improvements. We regret that we failed to meet your expectations and appreciate your honesty. If there are any specific details you'd like to share or if you have additional concerns, please feel free to reach out to us on 5222 6233. We understand your decision not to return, but we hope you might reconsider giving us another chance in the future. Thank you for bringing this to our attention. Wah Bah
   

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8. D

   Danni

   ビクトリア州評価・口コミ (5)

   5.0

   2023年12月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Food was delicious and staff were very friendly and helpful.
   

   Wah Bah2024年1月5日に返信済み

   Thanks Danni! <3 Happy New Year :)
   

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9. TS

   TatijanaS

   ビクトリア州評価・口コミ (1)

   2.0

   2023年12月10日にご来店

   1. 総合評価 2
   2. 料理 4
   3. サービス 3
   4. 雰囲気 1

   I booked online for 8 people at 4:30pm. When we arrived they said they didn’t have any bookings under my name but made room for us on a high table which isn’t really what we wanted. There was a large group upstairs that were loitering around the front door (wouldn’t move to let us through the door and made us feel quite uncomfortable to be honest) they were extremely loud and extremely drunk and I’m not sure how some of them were still being served alcohol due to how obviously intoxicated they were. We went downstairs and asked for a booking there, so we waited around until our booking time was available and headed downstairs which was very pleasant. Wah bah used to be lovely. A nice cool place to sit and have cocktails and nibbles, yesterday was awful. I was celebrating my birthday. It was not a nice experience. Could barely get a bartenders attention to order a drink at the bar, there was only 1/2 bartenders upstairs at the time. The floors were sticky and disgusting. We weren’t the only ones who quickly moved on after arriving, saw one other couple arrive after us, and quickly leave afterwards Probably won’t come back
   

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10. C

    Customer

    ビクトリア州評価・口コミ (1)

    3.0

    2023年11月16日にご来店

    1. 総合評価 3
    2. 料理 4
    3. サービス 2
    4. 雰囲気 4

    Had a booking for wah bah, and when we arrived was told they were closing and asked us to move downstairs . Once sat downstairs, had to wait over 10mins for menus. Otherwise, food and service after were excellent.
    

    Wah Bah2023年12月7日に返信済み

    Hello, Thank you for sharing your experience with us. We sincerely apologise for the inconvenience you faced upon arrival at Wah Bah. It's regrettable that you were asked to move downstairs, and we understand the frustration of waiting over 10 minutes for menus. We're pleased to hear that, despite the initial hiccup, you found the food and service to be excellent. Your feedback is valuable, and we'll address the issues you encountered to ensure a smoother and more efficient experience for our guests in the future. We appreciate your understanding and hope to welcome you back soon for a more seamless dining experience. Best regards, Wah Bah
    

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