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Out of kids beverage, waitress offered alternative but charged extra (should have been included with price of kids meal). Only reason not a full zero is hostess was very helpful.","rating":{"food":1,"service":3,"ambience":2,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":null,"metro":{"metroId":13,"displayName":"Philadelphia","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Anonymous,\n\nThank you for taking the time to share your experience. We're truly sorry to hear about the issues with your order and the handling of the kids' meal beverage. This is not the level of service we strive to provide, and we apologize for the inconvenience and frustration it caused. We appreciate you recognizing our hostess for being helpful, and we'll be sure to share your kind words with her. Your feedback is important, and we’ll address these concerns with our team to ensure a better experience in the future.\n\nBest Regards,\nThe Sails Team","responseDateTimeUtc":"2025-03-27T19:34:51Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-26T14:47:07Z","dinedDateTime":"2025-03-25T19:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-5975-2105576972-110002301051","text":"Alex was a great server, beautiful views and great food","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":null,"metro":{"metroId":8,"displayName":"ニューヨーク","__typename":"Metro"},"initials":"OT","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Anonymous,\n\nThank you for your kind feedback! We're so glad you enjoyed the beautiful views, delicious food, and attentive service from Alex. We’ll be sure to pass along your compliments to him. We look forward to welcoming you back soon!\n\nBest Regards,\nThe Sails Team","responseDateTimeUtc":"2025-03-27T19:33:47Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-20T11:22:11Z","dinedDateTime":"2025-03-19T13:15:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-5975-2105575796-180056664068","text":"Al lado de la\nPlaya , ambiente relax , buenos cocktails , excelente para unos tacos y unos\nCocktails","rating":{"food":5,"service":5,"ambience":4,"value":3,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":41,"nickname":"Alfredo","metro":{"metroId":7,"displayName":"ボストン","__typename":"Metro"},"initials":"A","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Alfredo,\n\n¡Gracias por su comentario! Nos alegra saber que disfrutó del ambiente relajado, los cócteles y nuestros deliciosos tacos. Esperamos darle la bienvenida nuevamente para que disfrute de otra excelente experiencia junto a la playa. ¡Hasta pronto!\n\nSails","responseDateTimeUtc":"2025-03-13T17:11:47Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-13T16:41:42Z","dinedDateTime":"2025-03-09T15:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-5975-2105576552-220060090322","text":"Really cool spot and great food! Value is definitely the only issue but it is the Ritz. $20 cheesecake is brutal though! Would come again","rating":{"food":4,"service":4,"ambience":5,"value":3,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Jamieson","metro":{"metroId":100,"displayName":"グリーンズボロ、ウィンストン・セーラム、ハイポイント","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Jamieson,\n\nThank you for your feedback! We're delighted to hear that you enjoyed our atmosphere and food. We understand that value is an important factor, and we strive to provide a memorable dining experience that reflects the quality and service we uphold. We truly appreciate your support and would love to welcome you back again soon!\n\nBest Regards,\nThe Sails Team","responseDateTimeUtc":"2025-03-13T17:02:51Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-11T01:37:00Z","dinedDateTime":"2025-03-08T19:45:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-5975-2105575619-110084285381","text":"De'shenique, our Hostess was very special! Alex, our server was outstanding! He was the best!!! We had the delicious red snapper tacos and grilled grouper fish with grilled vegetables. Both were delicious and perfectly prepared. Our starter salads were fabulous and huge! Great value for amazing food! The spiny lobster salad was so yummy and my husband's Kale Salad was the best he has ever had! Homemade tropical and lime vinegarette dressings were a wonderful treat for the salads! We will reserve again as the view of the Bay and St. John across the water at Sunset was breathtaking! Ask for Alex as your Server! He is personable, knowledgeable and a very nice young man! 10/10","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":12,"nickname":"Brenda Lee","metro":{"metroId":50,"displayName":"フェニックス・アリゾナ州","__typename":"Metro"},"initials":"B","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Breanda Lee,\n\nThank you for your wonderful review! We’re thrilled to hear that De’shenique and Alex made your experience so special. It’s fantastic that you enjoyed the red snapper tacos, grilled grouper, and our fresh salads—our dressings are truly a favorite! We couldn’t agree more about the breathtaking sunset views, and we’re so glad you’ll be joining us again. We’ll be sure to pass along your kind words to Alex and the team. Looking forward to welcoming you back soon for another exceptional dining experience!\n\nBest Regards,\nThe Sails Team","responseDateTimeUtc":"2025-03-13T16:59:53Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-01T12:59:38Z","dinedDateTime":"2025-02-28T18:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-5975-2105575745-100037545890","text":"The friendliest and most professional staff from hostess through servers to manager (we had an odd request) and kitchen. Everyone was stellar. We will highly recommend to all we know.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Terri-Lynn","metro":{"metroId":7,"displayName":"ボストン","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Terri-Lynn,\n\nThank you for your kind words! We’re delighted to hear that our team made such a positive impression and that we could accommodate your request. Providing exceptional service is our top priority, and it means so much to know that you’ll be recommending us. We truly appreciate your support and look forward to welcoming you again soon!\n\nBest Regards,\nThe Sails Team","responseDateTimeUtc":"2025-03-13T16:56:50Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-20T02:08:08Z","dinedDateTime":"2025-02-19T19:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-5975-2105575842-150062014805","text":"Not all items are on the menu, so ask for grilled cheese if you want one. There is one Bloody Mary with shrimp and bacon on the menu but our waitress brought us the regular one which she said she brought because we didn’t specify that we wanted the one on the menu. We also got a shrimp appetizer. Very expensive and very, very spicy for the shrimp and Bloody Mary. Lovely restaurant, beautiful view of the water.","rating":{"food":2,"service":1,"ambience":3,"value":1,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Ann","metro":{"metroId":215,"displayName":"カリブ海","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Ann,\n\nThank you for sharing your experience with us. We’re glad you enjoyed our restaurant and the beautiful waterfront view. We appreciate your feedback regarding the menu items and will ensure our team provides clearer communication about options available. We understand that spice levels can be a personal preference, and we’re always happy to adjust whenever possible. Your insights are valuable, and we hope to have the opportunity to welcome you back for an even better experience in the future.\n\nBest Regards,\nThe Sails Team","responseDateTimeUtc":"2025-03-13T16:58:16Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-21T21:37:08Z","dinedDateTime":"2025-02-19T11:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-5975-2105575839-150035626535","text":"Excellent good, services and ambiance. High prices, but what do you expect from the Ritz?","rating":{"food":5,"service":5,"ambience":5,"value":3,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":30,"nickname":"David","metro":{"metroId":68,"displayName":"アイオワ州","__typename":"Metro"},"initials":"D","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear David,\nThank you for your kind words! We're delighted to hear that you enjoyed our offerings and ambiance. We strive to provide an exceptional experience that reflects the Ritz's standard of excellence. We truly appreciate your feedback and look forward to welcoming you again soon!\n\nBest Regards,\nThe Sails Team","responseDateTimeUtc":"2025-03-13T16:55:52Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-19T01:14:49Z","dinedDateTime":"2025-02-18T19:30:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-5975-2105575672-130014550333","text":"Come for the view. It’s lovely. I was not too hungry but ordered the chips and homemade gauc. The salsa was from a jar and going bad with that acid sour taste. The gauc was definitely not house made and very bland. Bummer except for the view!","rating":{"food":1,"service":2,"ambience":5,"value":1,"noise":"QUIET","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Gina","metro":{"metroId":86,"displayName":"フロリダ南西部","__typename":"Metro"},"initials":"G","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Gina,\n\nThank you for sharing your feedback with us. We're pleased to hear that you enjoyed the beautiful view but regret that your dining experience did not meet expectations. We sincerely apologize for the disappointment with the chips, guacamole, and salsa, as we strive to provide fresh and flavorful offerings.\n\nYour comments are invaluable, and we will be sharing them with our culinary team to ensure improvements are made. We appreciate your visit and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.\n\nSincerely,\nThe Sail Team","responseDateTimeUtc":"2025-02-17T18:26:40Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-16T21:47:05Z","dinedDateTime":"2025-02-16T13:00:00-08:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":3,"page":1,"totalCount":29,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":true,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"jp"},"__OT_GA_DATA__":{"cd2":2,"cd12":"ja","cd6":5975,"cd28":5975,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":357,"cd76":357,"cd3":215,"cd19":215,"cd78":1318,"cd5":1318,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Sails Beachside Restaurant & Bar, newly reimagined after an extensive renovation, offers a refined yet relaxed dining experience that celebrates the vibrant flavors of the Caribbean. By day, it’s a beachfront escape serving crisp salads, fresh catch tacos, and island-style burgers, paired with tropical cocktails and local beers. As night falls, Sails transforms into an elegant seaside retreat, featuring premium steaks, fresh local seafood, and expertly paired wines. Set against the stunning backdrop of Great Bay, Sails seamlessly blends island charm with culinary excellence for an unforgettable dining experience.
tito’s vodka, house bloody mix, horseradish, celery, bacon, shrimp, bleu cheese stuffed olives, pepperoncini, lemon, lime, secret rim
Wine
Mionetto Prosecco, Veneto, It$16.00
Bottle$56.00
Chandon Brut, Ca$20.00
Bottle$78.00
Veuve Clicquot 'Yellow Label,' Fr$35.00
Bottle$150.00
Moet & Chandon, 'Ice Imperial,' Fr$36.00
Bottle$225.00
Fleurs De Prairie Rosé$16.00
Bottle$68.00
Cote De Provence, Fr$16.00
Bottle$68.00
Pighin, Pinot Grigio, Friuli, It$15.00
Bottle$62.00
Kim Crawford, Sauvignon Blanc, Nz$68.00
Rombauer, Sauvignon Blanc, Ca$28.00
Steven Kent, Chardonnay, Ca$14.00
Bottle$52.00
Robert Mondavi, Chardonnay, Ca$58.00
Sonoma Cutrer, Chardonnay, Ca$22.00
Bottle$82.00
Charles Smith, Kung Fu Girl, Riesling, Wa$15.00
Bottle$54.00
Sokol Blosser Evolution, Pinot Noir, Or$70.00
Meomi, Pinot Noir, Ca$24.00
Bottle$96.00
Chateau St. Michelle, Merlot, Wa$68.00
Steven Kent, Cabernet Sauvignon, Ca$14.00
Bottle$56.00
Terrazas, Malbec Reserve, Ar$16.00
Bottle$62.00
Beer
Local Caribbean Craft$9.00
tropical mango pale ale, island summer ale, island hoppin ipa, carib, reef life ipa, island life lager, bush life, beach life
Premium$8.00
corona, heineken, red stripe
Domestic$6.00
bud light, miller lite, coors light, michelob ultra
Beer Buckets
Domestic 30, Premium 36, Caribbean 40, Hard Seltzer 35
Zero Proof Refreshers
Zero Proof Refreshers$12.00
lemon, mango, strawberry, pina colada
ダイナー29人による評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです
4.3
4.3(最近の評価をもとに集計)
4.2料理
4.4サービス
4.6雰囲気
3.8コストパフォーマンス
騒音レベル • 普通
29件の口コミ
A
Amanda VIP
シンシナティ・デイトン評価・口コミ (9)
5.0
1日前にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
Really incredible service, loved the live music and delicious, beautifully presented food!
この情報は役に立ちましたか?
OT
OpenTable ダイナー
Philadelphia評価・口コミ (2)
1.0
2025年3月26日にご来店
総合評価 1
料理 1
サービス 3
雰囲気 2
Got order wrong, would not fix it. Out of kids beverage, waitress offered alternative but charged extra (should have been included with price of kids meal). Only reason not a full zero is hostess was very helpful.
Sails at The Ritz-Carlton, St. Thomas7日前に返信済み
Dear Anonymous,
Thank you for taking the time to share your experience. We're truly sorry to hear about the issues with your order and the handling of the kids' meal beverage. This is not the level of service we strive to provide, and we apologize for the inconvenience and frustration it caused. We appreciate you recognizing our hostess for being helpful, and we'll be sure to share your kind words with her. Your feedback is important, and we’ll address these concerns with our team to ensure a better experience in the future.
Best Regards,
The Sails Team
この情報は役に立ちましたか?
OT
OpenTable ダイナー VIP
ニューヨーク評価・口コミ (2)
5.0
2025年3月19日にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
Alex was a great server, beautiful views and great food
Sails at The Ritz-Carlton, St. Thomas7日前に返信済み
Dear Anonymous,
Thank you for your kind feedback! We're so glad you enjoyed the beautiful views, delicious food, and attentive service from Alex. We’ll be sure to pass along your compliments to him. We look forward to welcoming you back soon!
Best Regards,
The Sails Team
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A
Alfredo VIP
ボストン評価・口コミ (41)
4.0
2025年3月9日にご来店
総合評価 4
料理 5
サービス 5
雰囲気 4
Al lado de la
Playa , ambiente relax , buenos cocktails , excelente para unos tacos y unos
Cocktails
Sails at The Ritz-Carlton, St. Thomas2025年3月13日に返信済み
Alfredo,
¡Gracias por su comentario! Nos alegra saber que disfrutó del ambiente relajado, los cócteles y nuestros deliciosos tacos. Esperamos darle la bienvenida nuevamente para que disfrute de otra excelente experiencia junto a la playa. ¡Hasta pronto!
Sails
この情報は役に立ちましたか?
J
Jamieson
グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (5)
4.0
2025年3月9日にご来店
総合評価 4
料理 4
サービス 4
雰囲気 5
Really cool spot and great food! Value is definitely the only issue but it is the Ritz. $20 cheesecake is brutal though! Would come again
Sails at The Ritz-Carlton, St. Thomas2025年3月13日に返信済み
Dear Jamieson,
Thank you for your feedback! We're delighted to hear that you enjoyed our atmosphere and food. We understand that value is an important factor, and we strive to provide a memorable dining experience that reflects the quality and service we uphold. We truly appreciate your support and would love to welcome you back again soon!
Best Regards,
The Sails Team
この情報は役に立ちましたか?
B
Brenda Lee VIP
フェニックス・アリゾナ州評価・口コミ (12)
5.0
2025年3月1日にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
De'shenique, our Hostess was very special! Alex, our server was outstanding! He was the best!!! We had the delicious red snapper tacos and grilled grouper fish with grilled vegetables. Both were delicious and perfectly prepared. Our starter salads were fabulous and huge! Great value for amazing food! The spiny lobster salad was so yummy and my husband's Kale Salad was the best he has ever had! Homemade tropical and lime vinegarette dressings were a wonderful treat for the salads! We will reserve again as the view of the Bay and St. John across the water at Sunset was breathtaking! Ask for Alex as your Server! He is personable, knowledgeable and a very nice young man! 10/10
Sails at The Ritz-Carlton, St. Thomas2025年3月13日に返信済み
Dear Breanda Lee,
Thank you for your wonderful review! We’re thrilled to hear that De’shenique and Alex made your experience so special. It’s fantastic that you enjoyed the red snapper tacos, grilled grouper, and our fresh salads—our dressings are truly a favorite! We couldn’t agree more about the breathtaking sunset views, and we’re so glad you’ll be joining us again. We’ll be sure to pass along your kind words to Alex and the team. Looking forward to welcoming you back soon for another exceptional dining experience!
Best Regards,
The Sails Team
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T
Terri-Lynn
ボストン評価・口コミ (6)
5.0
2025年2月20日にご来店
総合評価 5
料理 5
サービス 5
雰囲気 5
The friendliest and most professional staff from hostess through servers to manager (we had an odd request) and kitchen. Everyone was stellar. We will highly recommend to all we know.
Sails at The Ritz-Carlton, St. Thomas2025年3月13日に返信済み
Dear Terri-Lynn,
Thank you for your kind words! We’re delighted to hear that our team made such a positive impression and that we could accommodate your request. Providing exceptional service is our top priority, and it means so much to know that you’ll be recommending us. We truly appreciate your support and look forward to welcoming you again soon!
Best Regards,
The Sails Team
この情報は役に立ちましたか?
A
Ann
カリブ海評価・口コミ (1)
2.0
2025年2月19日にご来店
総合評価 2
料理 2
サービス 1
雰囲気 3
Not all items are on the menu, so ask for grilled cheese if you want one. There is one Bloody Mary with shrimp and bacon on the menu but our waitress brought us the regular one which she said she brought because we didn’t specify that we wanted the one on the menu. We also got a shrimp appetizer. Very expensive and very, very spicy for the shrimp and Bloody Mary. Lovely restaurant, beautiful view of the water.
Sails at The Ritz-Carlton, St. Thomas2025年3月13日に返信済み
Dear Ann,
Thank you for sharing your experience with us. We’re glad you enjoyed our restaurant and the beautiful waterfront view. We appreciate your feedback regarding the menu items and will ensure our team provides clearer communication about options available. We understand that spice levels can be a personal preference, and we’re always happy to adjust whenever possible. Your insights are valuable, and we hope to have the opportunity to welcome you back for an even better experience in the future.
Best Regards,
The Sails Team
この情報は役に立ちましたか?
D
David VIP
アイオワ州評価・口コミ (30)
4.0
2025年2月19日にご来店
総合評価 4
料理 5
サービス 5
雰囲気 5
Excellent good, services and ambiance. High prices, but what do you expect from the Ritz?
Sails at The Ritz-Carlton, St. Thomas2025年3月13日に返信済み
Dear David,
Thank you for your kind words! We're delighted to hear that you enjoyed our offerings and ambiance. We strive to provide an exceptional experience that reflects the Ritz's standard of excellence. We truly appreciate your feedback and look forward to welcoming you again soon!
Best Regards,
The Sails Team
この情報は役に立ちましたか?
G
Gina VIP
フロリダ南西部評価・口コミ (5)
2.0
2025年2月16日にご来店
総合評価 2
料理 1
サービス 2
雰囲気 5
Come for the view. It’s lovely. I was not too hungry but ordered the chips and homemade gauc. The salsa was from a jar and going bad with that acid sour taste. The gauc was definitely not house made and very bland. Bummer except for the view!
Sails at The Ritz-Carlton, St. Thomas2025年2月17日に返信済み
Dear Gina,
Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the beautiful view but regret that your dining experience did not meet expectations. We sincerely apologize for the disappointment with the chips, guacamole, and salsa, as we strive to provide fresh and flavorful offerings.
Your comments are invaluable, and we will be sharing them with our culinary team to ensure improvements are made. We appreciate your visit and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
Sincerely,
The Sail Team
この情報は役に立ちましたか?
よくある質問
OpenTableを利用するダイナー29名がSails at The Ritz-Carlton, St. Thomasを4.3つ星評価しています。