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This was actually a very disappointing experience. I was celebrating my 50th birthday with family and hadn’t been to Melting Pot in years. I had remembered Melting Pot being a fun experience. This was not. The server accidentally spilled and broke a full glass of red wine on my new cream shirt. I felt bad because I know she was embarrassed. While we helped her clean the table, she said I will talk to my manager to see what he can do. We then had no eating utensils or napkins for the first course because our server didn’t return. Ultimately at the end of the meal, when we were stuffed after eating half of the chocolate fondue dessert, the manager comes out with the bill and another plate of dessert saying he took off one glass of wine. It was the least he could do. You don’t say? My shirt is ruined and I obviously couldn’t drink the glass of wine spilled on me and you are so kind as to not make me pay for it? I was shocked as this is a higher end restaurant and I would expect a better experience. The food was average and I had to sit through the meal with a wet shirt. We asked to speak to his manager who said he was sorry but he really couldn’t do more. He could pay me out of his own pocket for a new shirt. First of all, the shirt was from a high end retailer so the bottle of wine was a fraction of the price. I was really just so annoyed they acted like I should be grateful they weren’t making me pay for that glass. They said The Melting Pot could not take responsibility for the incident. So I’m sure you can understand this was a terrible experience. The environment was not what it used to be and it was not an upscale experience. They certainly do not belong in the same class as the restaurants they are trying to compete with. I get better service and quality from Chick-fil-A.