D
Deanna
Unspecified評価・口コミ (1)
- 総合評価 3
- 料理 4
- サービス 3
- 雰囲気 3
We chose the Melting Pot for my daughter's 18th birthday because in the past, we've had a great experience here. We've brought each of other children for their birthdays.
Prior to our reservation, I called and asked if I could add a special dessert to our package and was met with this response from the male on the phone " well yeah, we are a fondue restaurant, how would we not have dessert". That felt very condescending.
Part of the fun about coming here is the experience, and the explanation of each course by the server. There was no explanation of the menu, when she returned, she asked what courses we wanted and explain what each course entailed and how they might be different. We waited long stretches to get our waters refilled and my husband ordered a bottle of wine and waited until it was almost gone for the chiller to be brought out. When the server brough the mixtures for the pot (cheese, broth, chocolate) she left and we were left wondering how long we should wait to dip our foods. The food was good, but that's it, just good.
Our service felt hurried along and lacked the elegance and level of service that we had experienced in our previous visits to the Melting Pot.
Our server was very nice, just not the level of attentiveness that we had experienced in past. When paying for a dinner for 4 for over $400, it seems that it could have been a much better experience. I think it will be a long time, if ever, before we visit again.